HAVE QUESTIONS?

WHAT IS GENESIS HOME? +

Genesis Home is a trusted resource for the purchase and installation of electrified products such as home EV chargers, solar panels, and home energy storage unit(s). The electric home products complement Genesis’ new lineup of all-electric models like the GV60, Electrified G80, and all-new Electrified GV70.

  

Genesis, in partnership with Electrum, have simplified the product research and selection process to help you choose solutions which are safe and compatible with your needs. Simply visit Genesis Home Marketplace to:  

  

  • Find information on the benefits of going solar/electric. 

  • Solicit estimates and connect with local installers. 

  • Calculate potential local government and utility incentives into pricing.

  • Access leading brands (through partnerships) to ensure top-rated quality products and installation services.  

  • Connect with a personal Energy Advisor to answer questions and provide recommendations.

  • Receive post-purchase customer care from Electrum and review product warranties. 

WHAT ARE THE KEY BENEFITS TO USING GENESIS HOME RESOURCES? +

With Genesis Home, you can expect an outstanding customer experience that combines Genesis’s leadership in customer care with class-leading partners in energy and electrification. Launching Genesis Home in collaboration with these industry experts is the perfect way to introduce you to a more streamlined way to access solar and EV charging solutions, because you’re free to pick and choose which components are right for you from a selection of different manufacturers.  

  

Genesis Home will also provide a personalized purchase process and consistent touchpoints throughout your EV journey, making your transition to solar power, home electrification, and living more sustainably as seamless as possible.

CAN GENESIS HOME ALSO POWER YOUR HOME? +

The Genesis Home ecosystem can enable you to generate clean, sustainable energy for your home. While it is rare that customers will have the roof space to generate enough solar energy to power their entire home, many customers in certain markets can substantially impact their energy usage, or even offset it completely. The only real limitation is the roof space you have available for solar panels.

 

Once you’re up and running, every device and appliance in your home - including your EV charger - will utilize power from the energy grid that’s supplemented by the clean, renewable energy generated by your solar panels. Plus, whenever you generate more solar power than you consume, the excess can be stored in energy storage units for later use. 

WHY IS GENESIS PARTNERING WITH ANOTHER COMPANY FOR IN-HOME CAR CHARGERS? +
Since Genesis does not manufacture an in-home EV charger, we chose to work with ChargePoint® to ensure that our customers have easy access to one of the most highly rated home charging systems available.
WILL GENESIS HOME BE AVAILABLE AT GENESIS RETAILERS? +
Participating Genesis retailers can help provide information regarding Genesis Home products or you can visit Genesis Home Marketplace for more details.
WHAT IF YOUR HOME IS ALREADY SOLAR ENABLED, BUT YOU NEED ADDITIONAL ELECTRIFICATION COMPONENTS, LIKE ENERGY STORAGE SYSTEMS OR ADDITIONAL PANELS? +
This could be possible. However, your specific situation must be examined on an individual basis by a home energy consultant and installation professional, as there are many factors at play (age of panels, panels’ energy production, differing technology, etc.). In addition, new components may not be compatible with an existing solar panel system, so new inspections and permits will be needed to ensure everything is up to code and functioning properly.
HOW MUCH ARE TYPICAL INSTALLATION COSTS? +
Since each home system is customized for your specific needs, installation costs will vary. Variables that may potentially affect these costs include the charger installation location relative to the home’s electrical panel, the condition of the home’s wiring, and other similar considerations. Due to this variability, installation costs are separate from and in addition to product pricing.
WHAT KIND OF ONGOING SUPPORT IS OFFERED? IS THAT INCLUDED IN THE PRICING? +
All home systems come with a minimum one-year production and performance guarantee (except where excluded by law), provided by the electrician contracted to install your system. Certain markets offer extended installation warranties. Additional information regarding product and installation warranties can be found at the Genesis Home Marketplace.
 
WHO CAN I CONTACT TO LEARN MORE ABOUT GENESIS HOME PRODUCT OFFERINGS? +

 

Please visit the Genesis Home Marketplace. There, you can learn about which electrified products are right for you or connect to an Energy Advisor for assistance.

 

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