The Genesis 5 Year Care Plan¹ is key to the way we are transforming luxury car ownership and providing unprecedented levels of service. It is a comprehensive Care Plan designed to make your driving experience hassle-free and enjoyable with the seamless delivery of service.
Included in your Genesis Care Plan, we offer scheduled servicing for 5 years or 75.000 kilometers and we also collect and return the car to your door.² This applies to any necessary work including warranty or scheduled servicing. Simply contact your Genesis Personal Assistant who will make it all happen. We can even arrange a courtesy car to minimise any disruption.
To keep you on the right track, your 5 Year Care Plan also includes updates to your in-car navigational maps.
Genesis will offer a complimentary subscription to connected services – which will allow you to access information and services to enhance your ownership, digitally.
Your Genesis car will come with 5 years complimentary roadside assistance.³ This covers you 24 hours a day, 365 days a year across Europe. Should your vehicle need help you just call one of our Roadside Support Agents. If the issue cannot be resolved, your car will be taken to a Genesis Operations Centre. We will then provide options for your onward journey.
When it comes to your safety, we aim to think of everything so you can enjoy a carefree drive. Including a Genesis Care Plan with an Accident Assistance Service.
So, should your Genesis be damaged in an accident, don't worry. Our factory-trained technicians will repair it back to factory standards, we'll provide a 5-year repair guarantee and your Genesis will be back on the road in no time. However, this may not be the case if you go to a repairer via your insurance company – unless you've insured with the Genesis Car Insurance. Let us provide a comprehensive offer for your convenience.
The Genesis 5 Year Warranty⁴ reflects our exceptional attention to detail in quality craftsmanship and build. In the unlikely event of a manufacturing defect you have added peace of mind with your Genesis Warranty.