All Genesis electric vehicles are equipped with 800 V ultra-fast charging technology as standard. To get the most out of this technology you want a large network of high power chargers. Genesis Charging, in co-operation with Shell Recharge gives you just this. Look forward to rapid charging both at home and on the go.
For stress-free charging on the go, Genesis Charge Pass (powered by Shell Recharge) includes five years' subscription to the Ionity network¹. This gives you access to an extensive network of high-power chargers across the UK and Europe. You also save money at Ionity thanks to subsidised charging prices. Read on to find out more about the charging solutions for home and on the go.
With your electric Genesis and our Partner, Shell Recharge Solutions, you open up an extensive charging network. At home², get charging advice and installation and, on the go, get convenient access to power with UK and Europe-wide charging network and 24/7 customer service.
When you buy a new electric car from Genesis, you will receive your Genesis Charge Pass (powered by Shell Recharge). Simply download the Shell Recharge app and create an account to register your pass. You will then be able to make use of the extensive Shell Recharge including the Ionity high-power charging network.
The exclusive Genesis branded wall box² from Shell Recharge is a safer option than your home electrical system and is up to 10 times faster⁴. You can control your charging point remotely and see your charge history, energy usage and costs at a glance. You are also able to control remotely who has access to your charging point. To make the wall box ownership as stress-free as possible, a two-year warranty is provided as standard by our partner Shell Recharge Solutions.
Thanks to Shell Recharge's carefully selected and certified installers, you can charge your electric Genesis car from the moment you take delivery. Genesis Charging works in partnership with Shell Recharge Solutions, who have over 10 years experience at the forefront of e-mobility. This means stress-free installation, an extensive warranty, automatic updates, the latest smart services and 24/7 support.
To make sure you are ready for going electric, our partner Shell Recharge Solutions will advise you on the wall box and where to install it. They will even take care of all the cabling and fuse box upgrades.
First, our partner Shell Recharge Solutions asks you to complete a virtual survey of your home so we know where and how you would like your charge point installed.
Our partner Shell Recharge Solutions will send you a breakdown of your order for you to review. Once approved, they will get in touch to schedule an installation date.
An experienced installer will be with you throughout, from taking you through the installation details to carrying out the final checks.
Once the installation is done, the installer will show you how everything works. After you have activated your charger online, you can start charging right away.
First, our partner Shell Recharge Solutions asks you to complete a virtual survey of your home so we know where and how you would like your charge point installed.
Our partner Shell Recharge Solutions will send you a breakdown of your order for you to review. Once approved, they will get in touch to schedule an installation date.
An experienced installer will be with you throughout, from taking you through the installation details to carrying out the final checks.
Once the installation is done, the installer will show you how everything works. After you have activated your charger online, you can start charging right away.
Ionity owns and manages a high power charging network along highways in 24 countries. The high power chargers have a charging capacity of up to 350 kW for ultra-fast charging. As a Genesis customer, you benefit from a subsidised charging price.
The Genesis Charge Pass (powered by Shell Recharge) is a charging card you will receive on purchase of your Genesis electric car. The Genesis Charge Pass* comes with an Ionity subscription for free for 5 years for first hand customers. It is however required to register and create an Account in the Shell Recharge App and add your Genesis Charge Pass* card in the Shell Recharge App to be able to use the Ionity offer.
The exclusive Genesis branded wall box² is provided by our partner Shell Recharge. On purchasing your Genesis electric car, you will get a link to our partner Shell Recharge providing you more information on how to order a Genesis branded wall box.
If you have any questions about purchasing your electric car without a wall box, please feel free to contact your Genesis Personal Assistant at any time.
You will find more information on subsidy provided by our partner Shell Recharge Solutions.
Please contact the Shell Recharge via hotline or email. Alternatively, you can contact your Genesis Personal Assistant (GPA), who can assist you.
UK: +44 (0)20 3868 1036 / customerservice@shellrecharge.com
You can buy the wall box directly from our partner Shell Recharge Solutions for 1.210 €. Please note that the wall box in Genesis design can only be offered for sale to you as a Genesis customer.