THE PERFECT SOLUTION FOR FUTURE-PROOF AND FAST EV CHARGING
GENESIS CHARGING
All Genesis electric vehicles are equipped with 800 V ultra-fast charging technology as standard. To get the most out of this technology you want a large network of high power chargers. Genesis Charging, in co-operation with Shell Recharge gives you just this. Look forward to rapid charging both at home and on the go.
GENESIS CHARGING DIFFERENCE
For stress-free charging on the go, Genesis Charge Pass (powered by Shell Recharge) includes five years' subscription to the Ionity network¹. This gives you access to an extensive network of high-power chargers across the UK and Europe. You also save money at Ionity thanks to subsidised charging prices. Read on to find out more about the charging solutions for home and on the go.
GENESIS AND SHELL RECHARGE SOLUTIONS: POWER PARTNERS
With your electric Genesis and our Partner, Shell Recharge Solutions, you open up an extensive charging network. At home², get charging advice and installation and, on the go, get convenient access to power with UK and Europe-wide charging network and 24/7 customer service.
CHARGING ON THE GO
GENESIS CHARGING COMES AS STANDARD
When you buy a new electric car from Genesis, you will receive your Genesis Charge Pass (powered by Shell Recharge). Simply download the Shell Recharge app and create an account to register your pass. You will then be able to make use of the extensive Shell Recharge including the Ionity high-power charging network.
THE BENEFITS OF GENESIS CHARGE PASS*
- Access to more than 300,000 charging points in the UK and Europe, including ultra-fast charging, with one card
- Ionity charging network included
- Easy payment of charging costs, including VAT invoice
- 24/7 helpdesk
- Online access to all details around charging sessions and costs
- Charging locations that use electricity from 100 % certified renewable sources3
SHELL RECHARGE APP
- Find and navigate to charging points easily
- View all your past charging sessions in one place
- Start and stop charging sessions via the app
- Use charging points across Europe
- Check pricing and estimated costs
CHARGE AT HOME
THE BENEFITS OF HOME CHARGING
The exclusive Genesis branded wall box² from Shell Recharge is a safer option than your home electrical system and is up to 10 times faster⁴. You can control your charging point remotely and see your charge history, energy usage and costs at a glance. You are also able to control remotely who has access to your charging point. To make the wall box ownership as stress-free as possible, a two-year warranty is provided as standard by our partner Shell Recharge Solutions.
RELIABLE PARTNERS, RELIABLE TECHNOLOGY
Thanks to Shell Recharge's carefully selected and certified installers, you can charge your electric Genesis car from the moment you take delivery. Genesis Charging works in partnership with Shell Recharge Solutions, who have over 10 years experience at the forefront of e-mobility. This means stress-free installation, an extensive warranty, automatic updates, the latest smart services and 24/7 support.
STRESS-FREE HOME INSTALLATION
To make sure you are ready for going electric, our partner Shell Recharge Solutions will advise you on the wall box and where to install it. They will even take care of all the cabling and fuse box upgrades.
FOUR STEPS TO HOME CHARGING
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1. VIRTUAL SURVEY
First, our partner Shell Recharge Solutions asks you to complete a virtual survey of your home so we know where and how you would like your charge point installed.
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2. ORDERING
Our partner Shell Recharge Solutions will send you a breakdown of your order for you to review. Once approved, they will get in touch to schedule an installation date.
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3. STRESS-FREE INSTALLATION
An experienced installer will be with you throughout, from taking you through the installation details to carrying out the final checks.
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4. ACTIVATION
Once the installation is done, the installer will show you how everything works. After you have activated your charger online, you can start charging right away.
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First, our partner Shell Recharge Solutions asks you to complete a virtual survey of your home so we know where and how you would like your charge point installed.
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Our partner Shell Recharge Solutions will send you a breakdown of your order for you to review. Once approved, they will get in touch to schedule an installation date.
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An experienced installer will be with you throughout, from taking you through the installation details to carrying out the final checks.
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Once the installation is done, the installer will show you how everything works. After you have activated your charger online, you can start charging right away.
FAQ
HOW DOES THE FREE IONITY SUBSCRIPTION BENEFITS ME AS AN ELECTRIC CAR DRIVER?
Ionity owns and manages a high power charging network along highways in 24 countries. The high power chargers have a charging capacity of up to 350 kW for ultra-fast charging. As a Genesis customer, you benefit from a subsidised charging price.
DO I NEED TO REGISTER SEPARATELY FOR IONITY?
The Genesis Charge Pass (powered by Shell Recharge) is a charging card you will receive on purchase of your Genesis electric car. The Genesis Charge Pass* comes with an Ionity subscription for free for 5 years for first hand customers. It is however required to register and create an Account in the Shell Recharge App and add your Genesis Charge Pass* card in the Shell Recharge App to be able to use the Ionity offer.
HOW MUCH DOES IT COST TO CHARGE AT PUBLIC CHARGING STATIONS USING THE SHELL RECHARGE APP?
WHERE CAN I FIND MORE INFORMATION ON THE HOME CHARGING SOLUTIONS INCLUDING THE GENESIS BRANDED WALL BOX² ?
HOW CAN I PURCHASE THE GENESIS BRANDED SHELL RECHARGE WALL BOX?
The exclusive Genesis branded wall box² is provided by our partner Shell Recharge. On purchasing your Genesis electric car, you will get a link to our partner Shell Recharge providing you more information on how to order a Genesis branded wall box.
If you have any questions about purchasing your electric car without a wall box, please feel free to contact your Genesis Personal Assistant at any time.
WHERE DO I FIND INFORMATION ON WALL BOX SUBSIDY?
You will find more information on subsidy provided by our partner Shell Recharge Solutions.
I WOULD LIKE TO PURCHASE A GENESIS EV, BUT I AM UNSURE IF MY HOME MEETS THE REQUIREMENTS TO INSTALL A WALL BOX. HOW DO I PROCEED?
Please contact the Shell Recharge via hotline or email. Alternatively, you can contact your Genesis Personal Assistant (GPA), who can assist you.
UK: +44 (0)20 3868 1036 / customerservice@shellrecharge.com
HOW MUCH DOES THE GENESIS BRANDED SHELL RECHARGE WALL BOX COST?
You can buy the wall box directly from our partner Shell Recharge Solutions for 1.210 €. Please note that the wall box in Genesis design can only be offered for sale to you as a Genesis customer.
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* Powered by Shell Recharge. Genesis Charge Pass is a product from Shell Recharge Solutions. The charging card is provided to Genesis customers free of charge. It can be registered via Shell Recharge App for using it at public charging stations.
1Exclusive offer for Genesis customers. Registration of the Genesis Charge Pass (powered by Shell Recharge) in Shell Recharge App required. Valid only for first hand customers. More information on the Ionity charging network can be found here.
2The Wallbox is sold by Shell Recharge Solutions and is not included in the vehicle price. The shown price is an estimate and the wallbox can be purchased separately from Shell Recharge Solutions. Genesis Motor Europe GmbH and its entities are not involved in the sale of the wallbox.
3Renewable electricity from Shell Recharge Solutions is certified by Renewable Energy Guarantees of Origin (REGOs), which means that all of the electricity Shell purchases to supply our Shell Recharge sites is matched with the equivalent amount of units from 100 % renewable sources.
4Depending on the charging power set in the ICCB cable. For more information on charging speeds, please click here.
The consumption and emission values are based on the Worldwide Harmonised Light Vehicles Test Procedure (WLTP). Further information on the WLTP measurement procedure can be found at https://www.genesis.com/de/en/wltp.html.