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GENESIS
connected
services

Safe and smart driving, Experience through
Genesis Connected Services

GENESIS connected services

Vehicle maintenance service by my car’s reliable mechanic, Genesis Connected Services Emergency Response Center.

It’s a service that diagnoses my car’s conditions for regular check-ups to ensure safe driving.

Vehicle Diagnostics

Depending on the result of vehicle diagnostics, the customer is guided on necessary service measures to support customer’s safety and vehicle protection.

Vehicle diagnostics are performed if an abnormality is detected to protect the customer’s safety and the vehicle all-year-around.

Service Introduction
  • - If remote diagnostics-related warning is displayed on the vehicle’s instrument panel, the service performs diagnostics on the vehicle remotely.
  • - The diagnostics results are provided by a Genesis Connected Services representative and related services such as towing, navigation to a service center or service reservations are provided.
Using the Service

If a problem has been detected in the vehicle diagnostics results, you can receive towing or reserve services with the help of representatives by selecting Genesis Connected Services.

Select Vehicle Diagnostics > Check diagnostics results
Please Note
  • - The systems subject to diagnostics are systems related to vehicle’s safety, such as the drive train and transmission. The system can only detect issues if warning indicator on the instrument panel is lit.
  • - For symptoms that don’t cause the warning indicator to be light, press the SOS button in the rearview mirror and request navigation guidance or towing to the nearest service center.
  • - Diagnostics results are only preliminary results forecasted remotely based on the signal sent by the vehicle. Please visit a Hyundai Motor Company Service Center or service partner for more detailed diagnostics.
  • - The services are subject to change, addition or deletion.
  • - Service type may vary and certain services may be restricted depending on vehicle model and device.
  • - Service may be restricted in areas with no cellular service.

Monthly Report

Your vehicle’s conditions are diagnosed regularly and results are sent to you via email.

Service Introduction
  • The information collected over the month are analyzed and emailed to you on a designated date.
Using the Service
  • - The service allows you to check the condition of your vehicle once a month without requiring any menu operations.
  • - When you drive your vehicle within 7 days of the set diagnostics date, a monthly vehicle health report of the subject month is sent to your email.
    (Monthly vehicle health report is not performed if you do not drive your vehicle within 7 days of the diagnostics date.)
Select side bar menu 이미지> Select the Monthly Report 이미지, Monthly Report 이미지
Please Note
  • - Periodic diagnostics date is automatically set 7 days later from the vehicle contract date.
  • - Monthly report can also be checked on Genesis website and Genesis Connected Services app.
  • - Periodic diagnostics date and email for receiving the monthly vehicle health report can be changed on Genesis website (http://www.genesis.com, login required).
  • - The potential malfunction may disappear automatically depending on the vehicle’s operating conditions. If you’ve performed diagnostics at a service center, the diagnostics results and vehicle’s actual conditions may vary.
  • - Services may be restricted to corporate, leased or rental vehicles.
  • - The services are subject to change, addition or deletion.
  • - Service type may vary and certain services may be restricted depending on vehicle model and device.

Driving Information

This features the driving habit of the client.

Find out how your driving habits are.

Service Introduction
  • Provides your driving records. Check your idling time and distribution of rapid acceleration and braking.
Using the Service
  • You can check recent driving records.
Select driving information > Get the estimated economic driving grade result
Please Note
  • - The services are subject to change, addition or deletion.
  • - Service type may vary and certain services may be restricted depending on vehicle model and device.
  • - Service may be restricted in areas with no cellular service.

Vehicle Diagnostics

Conveniently support navigation updates over the air.

Navigation software and maps are updated automatically with the latest version.

Service Introduction
  • The Latest version of navigation software and maps will be automatically updated when the vehicle engine is on.
Use of Service

You can check the status of software downloads and updates using vehicle’s instrument panel.

Software downloads and updates automatically > Check update history
Please Note
  • - OTA(Over-the-air) is provided only for G90.
  • - Navigation and rear camera are not available during final stage of OTA(Over-the-air) update
  • - The services are subject to change, addition or deletion.
  • - Service type may vary and certain services may be restricted depending on vehicle model and device.
  • - Service may be restricted in areas with no cellular service.

NOTICE

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