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GENESIS CONNECTED SERVICE

Application installation/Log in method

Please check the ways to install Android/iPhone applications and login.

Installing the application for Android

Go to Playstore and install the application ‘Genesis Connected Services’ in your android phone.

Installing the application for Android
  1. 1. Go to Playstore.
  2. 2. Enter "Genesis Connected Services" and then search
  3. 3. Select the button of Install.

Installing the application for iPhone

Go to App store and install the application ‘Genesis Connected Services’ in your iPhone.

Installing the application for iPhone
  1. 1. Go to App Store.
  2. 2. Enter "Genesis Connected Services" and then search
  3. 3. Select the button of Install.

Application login

Please set up the password prior to sign-in after running the installed GENESIS Connected Services application.

Setting up the application password
  1. 1. Press “Register Password” to start the password setup
  2. 2. Enter the phone number for your GENESIS Connected Services 1)
  3. 3. Enter the first 6 digits of the owner’s SSN (Social Security Number)/the first 6 digits of the Tax Identification Number (Legal Entity)
  4. 4. Verify your registration
  5. 5. Enter a new password (4 digits) to register
  6. 6. Re-enter the 4-digit password
  7. 7. Verify the phone number
  8. 8. Enter the verification code in the SMS sent to the owner’s phone
  9. 9. Verified
  10. 10. Your password has been set successfully
  • 1) Genesis Connected Services Terminal Telephone Number Verification Method Number Verification Method

    Confirm from the activation text message
    Confirm from the vehicle text message

    1. Select [All Menus] on the Home Screen
    2. > Select [Connected Services]
    3. > Select [Connected Settings]
    4. > Select [Modem Information]
    5. > Verify from [Telephone Number]

Sign in to the Application

Please sign-in with the registered password and go through the verification process by following the steps below.

Sign in to the Application
  1. 1. Enter the Genesis Connected Services terminal telephone number 1)
  2. 2. Enter the first six digits of the contracting party’s resident number (For corporations, enter the first six digits of the corporate resistration number)
  3. 3. Enter password (4-digit number)
  4. 4. Log-in
  5. 5. Input the smartphone number
  6. 6. The verification code is sent
  7. 7. Enter the verification code in the SMS sent to your mobile phone number
  8. 8. Once the code is verified, you can sign-in
  • 1) Genesis Connected Services Terminal Telephone Number Verification Method

    Confirm from the activation text message
    Confirm from the vehicle text message

    1. Select [All Menus] on the Home Screen
    2. > Select [Connected Services]
    3. > Select [Connected Settings]
    4. > Select [Modem Information]
    5. > Verify from [Telephone Number]
  • ※ SMS with a verification code is sent twice in the cases below. The phone number on the contract note is different from the phone number to be verified for use of the GENESIS Connected Services application ⑦-⒜ Enter the verification code sent to the phone number written on the contract note ⑦-⒝ Enter the verification code sent to the phone number entered in Step ⑤ ⑦-⒞ Verified

    The phone number entered in the registration form for the GENESIS Connected Services is different from the phone number to be verified for use of the GENESIS Connected Services application ⑦-⒜ Enter the verification code sent to the phone number written on the registration form for GENESIS Connected Services ⑦-⒝ Enter the verification code sent to the phone number entered in Step ⑤ ⑦-⒞ Verified

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