Safe and smart driving, Experience through
Genesis Connected Services
If the airbag is deployed in an accident, the airbag deployment signal is automatically sent to the Genesis Connected Services Emergency Response Center for fast support.
If the airbag is deployed, the accident is automatically reported to Genesis Connected Services Emergency Response Center. A call is made to your car’s phone to determine the situation and arrange dispatch of 119 emergency rescue or insurance company representatives to the site.Please Note
Even in emergency situations that may arise during driving, Genesis Connected Services are here to relieve your worries.
Pressing the SOS button on the rearview mirror automatically connects you to Genesis Connected Services Center representative. After determining your situation, 119 or emergency service personnel are dispatched to assist you.
Emergency rescue service is provided if the vehicle cannot be driven due to accidents or natural disasters. However, additional fees may apply depending on the difficulty or time required for the rescue service.
Emergency towing service is provided if the vehicle cannot be driven due to malfunction or accident. Towing is free for the first 10 km, and additional charges may apply after the free towing distance.
If the vehicle cannot be driven due to empty fuel, up to 3L of gasoline or diesel fuel can be provided. However, as emergency fueling is not possible for LPG vehicles, emergency towing is provided instead.
If the vehicle cannot be driven, applicable emergency services are provided on-site. However, fees for repair or replacement of parts may apply.
If you’ve lost your keys or have been locked out of your vehicle, door unlocking service is provided free of charge (excluding trunk locks).
If the engine cannot be started due to a discharged battery, a jump start is provided for free. However, if you choose to have the battery replaced, replacement fees will apply.
If the vehicle cannot be driven due to a flat or torn tire, it will be replaced with an onboard spare at free of charge. However, if you choose to have to tire replaced, replacement fees will apply. If your vehicle does not have a spare tire or two or more tires are damaged, emergency towing service is provided instead as on-site service is not possible.
The quick vehicle location tracking through Genesis Connected Services provides support for quickly recovering your vehicle. Now, you don’t have to worry if your car is stolen.
In the case of a theft of the vehicle, the Genesis Connected Services will confirm the theft report with the local and Genesis Connected Services Emergency Response Center will provide current location and path of stolen vehicle to the police for effective and quick tracking.
Don’t worry if you are too far away to hear the anti-theft alarm go off. Anti-theft alarm notification informs you via SMS.
If the vehicle’s anti-theft alarm is triggered, an SMS is sent to the customer’s registered phone number to help prevent theft or damages to the vehicle.
A moment of incautious driving can lead to serious accidents.
The system automatically detects the level of driver’s cautiousness, and connects the driver to Genesis Connected Services representative to help the driver be more cautious.