This notice is sent to you in accordance with Article 32-2 of the Motor Vehicle Management Act of Korea.
First of all, Hyundai would like to sincerely thank you for your interest and support.
We sincerely apologize for the inconvenience caused by this free repair.
We plan to voluntarily carry out free repairs as follows to prevent potential disruption to the operation of your vehicle in advance.
There is a possibility that engine vibration may occur during hot idling due to an engine control system (ECU) software logic setting error in your vehicle produced and sold by our company. We provide free repairs to address this issue.
1. Free repair information
| A | Vehicle model | GV80 (JX PE), GV80 Coupe |
|---|---|---|
| B | Date of manufacture | 2023.5/3 ~ 2024.6/21 |
| C | Device or part | Engine Control Unit (ECU) |
| D | Cause | Engine control system (ECU) software logic setting error |
2. Details of free repair
| A | Free repair period | July. 19, 2024 ~ |
|---|---|---|
| B | Method of repair | Engine Control Unit (ECU) upgrade (OTA update) ※ OTA (Over-The-Air) update : Wireless update technology for vehicle controller. |
| C | Time required | ECU update: about 20 minutes. |
| D | Location and department in charge | GCS-opened vehicles: Wireless (OTA) update is available, center and blue hands are not required ※ OTA update guide : Genesis Customer Center (080-700-6000) GCS unopened vehicles: Hyundai Motor High-tech center or Bluehands ※ GCS : Genesis Connected Services |
| E | Cost | Free of charge |
| F | Impact on the vehicle if no action is taken | Possibility of engine vibration during hot idle |
3. Additional information
4. Other information the manufacturer wants to add
※ Notice to vehicle leasing companies and car rental companies ※
Upon receipt of this customer notice, please deliver it to the actual user without delay or receive a free repair yourself.
We sincerely apologize for any inconvenience this may have caused you. Hyundai Motor Company will do its best to make more perfect products.
※ Notes on over-the-air (OTA) update