This notice is sent to you in accordance with Article 32-2 of the Motor
Vehicle Management Act of Korea.
First of all, Hyundai would like to sincerely thank you for your interest
and support.
We sincerely apologize for the inconvenience caused by this free repair.
We plan to voluntarily carry out free repairs as follows to prevent
potential disruption to the operation of your vehicle in advance.
As there is a possibility of network connection failure in your vehicle
produced and sold by our company, we are conducting free repair of the
connected car data communication unit (DCU) upgrade to take action.
1. Free repair information
Free repair information table
| A |
Vehicle model |
G80 (RG3 PE) |
| B |
Date of manufacture |
2024.01/20 ~ 2025.03/04 |
| C |
Device or part |
Connected car data communication unit (DCU) |
| D |
Cause |
Insufficient communication logic setting for connected car data
communication unit (DCU)
|
Free repair information table
| A |
Vehicle model |
G80 (RG3 PE) |
| B |
Date of manufacture |
2024.01/20 ~ 2025.03/04 |
| C |
Device or part |
Connected car data communication unit (DCU) |
| D |
Cause |
Insufficient communication logic setting for connected car data
communication unit (DCU)
|
2. Details of free repair
Details of free repair table
| A |
Free repair period |
Mar. 31, 2025 ~ |
| B |
Method of repair |
Connected car data communication unit (DCU) Update
(Check whether the Blue Link is open and OTA update)
※ OTA (Over-The-Air) update : Wireless update technology for vehicle
controller.
|
| C |
Time required |
Connected car data communication unit (DCU) Update : about 30 min
|
| D |
Location and department in charge |
GCS-opened vehicles: Wireless (OTA) update is available, center and
blue hands are not required
※ OTA update guide : Genesis Customer Center (080-700-6000)
GCS unopened vehicles: Hyundai Motor High-tech center or
Bluehands
※ GCS : Genesis Connected Services
|
| E |
Cost |
Free of charge |
| F |
Impact on the vehicle if no action is taken |
Possibility of showing limitation pop-up as customers try to execute
Connected Car Service (GCS) - Vehicle Remote Control
|
3. Additional information
-
A. This free repair will be conducted through OTA (Over
The Air) sequentially for customers who are using Genesis Connected
Services (GCS).
Customers who have completed the OTA update do not need to bring their
vehicles to the direct high-tech center or Bluehands.
If you have any questions, please contact the Genesis Customer
Center.
-
B. We provide free home-to-home service when you put the vehicle into
the service network. For details, please contact the Genesis Customer
Center.
- You may bring the vehicle to the service network yourself.
-
C. Inquiries and reservations: Genesis Customer Center (080-700-6000)
4. Other information the manufacturer wants to add
※ Notice to vehicle leasing companies and car rental companies ※
Upon receipt of this customer notice, please deliver it to the actual user
without delay or receive a free repair yourself.
We sincerely apologize for any inconvenience this may have caused you.
Hyundai Motor Company will do its best to make more perfect products.
※ Notes on over-the-air (OTA) update
-
A. If the battery has been removed and then attached, you can update the
vehicle after turning off the ignition, disconnecting the power from the
additionally installed dash cam, etc., and parking for more than 4 hours.
-
B. If any product is connected to the diagnostic communication terminal
under the driver's seat, the update function will not work due to
interference in the vehicle internal communication.
Wireless
downloading will begin when you start the engine after disconnecting the
device from the diagnostic communication terminal under the driver's seat.
If you turn off the engine after driving the car for more than 30 minutes,
the update is performed.
(Do not connect any device to the diagnostic
communication terminal under the driver's seat during the wireless
update.)