Your Genesis Personal Assistant will do everything they can to make your Genesis experience as pleasant and convenient as possible for you.
Our Genesis Personal Assistants are at the very heart of what we do and what makes Genesis different. Even our recruitment has an alternative approach. We seek professionals from hospitality and the luxury retail sector, who are naturally attuned to the levels of personal service our customers expect.
Our customer focused vision originates from our Korean heritage. It stems from the philosophy of Son-Nim 손님, which translates into the customer being seen as a guest. Please be our guest, as we invite you to experience the hassle-free way to driving a luxury car.
Your Genesis Personal Assistant will help you learn more about Genesis and what makes us different. Starting with guiding you through our models and specifications to help you find your choice of car. When you are ready for a test drive a Genesis Personal Assistant will deliver the car to your door¹ and accompany you on the drive guiding you through the features while you experience a Genesis in your own area.
Your Genesis Personal Assistant will also support you through the purchase journey. When your car is ready, they will deliver it to you and take you through the features. Don’t worry if you can’t remember it all, your Genesis Personal Assistant is just a call away to provide support. And that’s just the start of our journey together.
We would never ask you to travel to us. It’s one of our guiding principles and another feature that creates The Genesis Difference. We respect your time. Time is the ultimate luxury. So discover an ownership experience that revolves around you - with your Genesis Personal Assistant arranging collection and delivery of your car for scheduled servicing.
1 At home test drive will be available in London and the South East, mainland only. Subject to location, availability and insurance criteria.