The Genesis Experience

We Are Here to Exceed Your Expectations

At Genesis, we want your experience—from first glance through ownership—to be nothing less than exceptional.

The Beginning of a New Relationship

At Genesis, we know that purchasing a car isn’t a transaction—it’s the beginning of a new relationship. That’s why we take a distinctly Korean approach to customer service, where we embrace the concept of “Son-nim,” which translates to “honored guest.” As our guest, we’d like to introduce you to a suite of benefits designed to make your experience anything but ordinary.

Ownership Benefits

Complimentary Maintenance

Complete Peace of Mind

All Genesis owners are treated to Complimentary Scheduled Maintenance* for 3 years or 36,000 miles, whichever comes first. Plus, complimentary oil changes at every regularly scheduled maintenance appointment.

Service Valet

Ready When You Are

Enjoy the convenience of Genesis Service Valet*, a complimentary service that makes it easy to service your vehicle on your schedule. Arrange for the valet to pick up your vehicle from your home or office, and they will return it when service has been completed. Additionally, if required, the valet can provide a loaner vehicle or transport you to and from the dealership.


Service Valet is available for 3 years or 36,000 miles with the purchase of a new Genesis.


24/7 Roadside Assistance

Luxury Service at Anytime

Should your travel plans take an unexpected turn, our complimentary Roadside Assistance* program to be there to help. Whether you need a tire change, transportation to the nearest Genesis retailer or reimbursement for unexpected overnight expenses we have your back.

Want to know more?

We’re at your service. Contact us to learn more about the exclusive perks and benefits of owning a Genesis vehicle.

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