Privacy Policy – Genesis website

This is the Privacy Policy (‘Policy’) for this website which is run and provided by Genesis Motor Europe GmbH, Strahlenbergerstraße 110-112, 63067 Offenbach am Main, Germany (we, us and our).

We will only use the personal data gathered through this website as set out in this Policy. Below you will find information on how we use your personal data, for which purposes your personal data is used, with whom it is shared and what control and information rights you have.

We are collecting and processing your personal data based on the requirements and obligations as set out in the European General Data Protection Regulation and the Keeling Schedule of the United Kingdom General Data Protection Regulation (if not further specified, both are referred herein as “GDPR”). In addition, further national data protection legislation may apply. For the United Kingdom this will include in particular the Data Protection Act 2018 that will specify some requirements and obligations as set out in the GDPR.

1. Data Controller and contacting us or our data protection officer

The responsible data controller for any personal data collected and processed in connection with the use of this website is:

Genesis Motor Europe GmbH, Strahlenbergerstraße 110-112, 63067 Offenbach am Main, Germany
ask@uk.genesis.com
Registration court Amtsgericht Offenbach am Main. HRB 53216
And, as joint controller with Genesis Motor Europe GmbH,
Genesis Motors UK Limited, 73, Cornhill, London, EC3V 3QQ
Company Registration number 12224556.
https://www.genesis.com/uk/en/company.html

Please submit any questions, concerns or comments you have about this Policy or any requests concerning your personal data by email to privacy@eu.genesis.com. Our further contact details are disclosed on the website.

The information you provide when contacting us will be processed to handle your request and will be erased when your request was completed. Alternatively, we will restrict the processing of the respective information in accordance with statutory retention requirements, if applicable.

If you wish to contact our data protection officer you can do so via the above address or via: privacy@eu.genesis.com.

2. Informational use of the website

When you visit our website for informational reasons, i.e. without registering for any of our provided services and without providing us with personal data in any other form, we automatically collect your access data and server log files (IP address, date and time of your access, which pages on our website you visited, including the notification if access was successful, the volume of transferred data, the referrer URL of your previously visited website and your used browser type and version). These personal data are necessary in order to provide you with our website and to ensure system stability and efficiency and to implement proper safeguards as to the security of our website and services.

The personal data automatically collected is necessary to provide the website Article 6(1)(f) GDPR (legitimate interest) with regards to our use of technical information to enhance our systems, make your usage of the websites more convenient or ensure the security of our websites. This is based on our legitimate interest as the data used for these purposes are stored for a limited period and do not allow us to personally identify a user.

Personal data that is collected is deleted automatically after the above mentioned purposes are fulfilled. We delete server log files after 7 days.

3. Contact Form

If you have any questions, we offer you the opportunity to contact us using the form provided on the website. Your salutation, first and last name, postal code and e-mail address are required in order to process your request and follow up as required. Other information such as your title, mobile or landline phone number and further personal data in your request can be provided voluntarily.

The personal data will be processed for the purpose of contacting us and in accordance with Article 6(1)(f) GDPR as required to follow up on your request in which also our legitimate interest exists which may include the transfer to third parties such as other Genesis entities as far as this is necessary to follow up on your request (e.g. when it concerns the business of another or local Genesis entity).

The personal data collected by us for the use of the contact form will be deleted after your request has been processed and the personal data are not anymore necessary to fulfil the purpose of your request and as long as no statutory retention requirements are applicable.

4. Online orders

The website allows you to configure, receive quotations for, reserve and order Genesis vehicles. To do this:

we process your name and Genesis account details (including phone number and home address) in order to create your account and to allow you to save your quotation (under Article 6(1)(f) GDPR in our legitimate interests);
we fulfil your orders or contact you concerning the status of an order, to arrange and provide delivery of Genesis vehicles to you using the details you submit when you place an order or when you reach out to us (which may include your name, email, home and delivery address and payment information, Genesis account details) (under Article 6(1)(b) GDPR – necessary for a contract with you, or for steps at your request prior to entering into a contract)
we respond to your requests and to help ensure a good customer experience (Article 6(1)(f) GDPR in our legitimate interests)
we send order confirmation emails to fulfil our obligations to you (Article 6(1)(c) GDPR – compliance with a legal obligation)
we respond to questions about your vehicle and our support and warranty services (under Article 6(1)(b) GDPR – necessary for a contract with you);
we make record in our technology systems of the history of your orders and related communications and queries (including support and warranty queries) so we can more quickly support you and to support our marketing and promotional activities (Article 6(1)(f) GDPR in our legitimate interests)

We collect in relation to all orders for vehicles a reservation fee which is set off against the cost of a vehicle (whether you buy direct from us or you choose to finance your vehicle and buy from our financial services provider). Your payment of the reservation fee is done through our third payment provider, currently Adyen. Please see section 7 for more detail.

5. Newsletter and personalized advertising

We are offering you the opportunity to subscribe to newsletters to receive personalized advertising about our vehicles, invitations and information about product introductions, satisfaction surveys and information about our existing or new services. Your personal data provided in this context (your e-mail address and optionally your salutation, title and first name/last name) will be used by us exclusively for the purpose of providing this service within the above scope of your consent given for this purpose (Article 6(1)(a) GDPR).

We use the so-called double opt-in procedure to confirm your newsletter subscription and e-mail address. In this process, an e-mail is sent to the e-mail address you entered with your newsletter subscription to confirm your consent. In connection with the double opt-in procedure, we store and document the IP address, date and time of submission of your newsletter subscription via web form as well as the IP address, date and time of your confirmation of the double opt-in email.

You can withdraw your consent at any time free of charge with effect for the future via the "Unsubscribe" link contained in every newsletter e-mail or via the following e-mail address: privacy@eu.genesis.com.

As soon as you unsubscribe from the newsletter, your personal data provided for the newsletter will be deleted, except to store your email address in an unsubscribe list to document that you do not wish to receive our newsletter or unless other statutory retention periods apply.

6. Links to social media / social media plug-ins

Our website includes links to social networks. In order to protect your personal information while visiting our website we do not use social plugins. Instead, we embedded HTML-links in our website, enabling easy sharing in social media platforms. Embedding the link prevents a direct connection with various social media network servers when opening a page from our website. When clicking on one of the buttons, a browser window opens and directs the user to the respective website of the social network provider on which (after you have logged in) for example, the “Like” or “Share” button can be used.

When using or communicating our social media pages, we collect and process your contact data (e.g. e-mail, telephone numbers), your content data (e.g. entries in online forms), and usage data (e.g. websites visited, interest in content, access times) or meta/communication data (e.g. device information, IP addresses).

The collected personal data from our social media pages will be used by us to proceed and to communicate with you based on your contact request or feedback and/or for marketing. The personal data is necessary to provide our social media pages and our legitimate interest in order to interact with you on social media so that we can improve our offer and make it more interesting for you as a user, Article 6(1)(f) GDPR.

For more information on the purpose and scope of data processing and further use of your personal data by the social network provider and their websites as well as your rights and possible settings to protect your privacy, please refer to the privacy policy of the respective social network provider.

Facebook: Social network, service provider: Meta Platforms Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, parent company: Facebook, 1 Hacker Way, Menlo Park, CA 94025, USA; Website: https://www.facebook.com; Privacy policy: https://www.facebook.com/about/privacy; Opt-out: Ads settings: https://www.facebook.com/settings?tab=ads.

Instagram: Social network; service provider: Instagram Inc, 1601 Willow Road, Menlo Park, CA, 94025, USA; parent company: Facebook, 1 Hacker Way, Menlo Park, CA 94025, USA; Website: https://www.instagram.com; Data protection policy: https://instagram.com/about/legal/privacy.

Twitter: Social network, service provider; Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2 D02 AX07, Ireland; parent company: Twitter Inc, 1355 Market Street, Suite 900, San Francisco, CA 94103, USA; privacy policy: https://twitter.com/en/privacy, (settings) https://twitter.com/personalization.

YouTube: Social network and video platform, service provider; Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, parent company: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; privacy policy: https://policies.google.com/privacy; opt-out: https://adssettings.google.com/authenticated.

LinkedIn: Social network, service provider; LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland; Website: https://www.linkedin.com; Privacy policy: https://www.linkedin.com/legal/privacy-policy; Opt-out: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.

Privacy statement Facebook page

We are jointly responsible with Meta Platforms Ireland Ltd. for the collection (but not further processing) of data from visitors to our Facebook page (known as a "Fan Page"). This data includes information about the types of content users view or interact with, or the actions they take (see under "Things You and Others Do and Provide" in the Facebook Data Policy: https://www.facebook.com/policy), as well as information about the devices users use (e.g., IP addresses, operating system, browser type, language settings, cookie data; see under "Device Information" in the Facebook Data Policy Statement: https://www.facebook.com/policy). As explained in the Facebook Data Policy under "How do we use this information?", Facebook also collects and uses information to provide analytics services, called "Page Insights," to Page operators to provide them with insights into how people interact with their Pages and with content associated with them. We have entered into a special agreement with Facebook ("Page Insights Information," https://www.facebook.com/legal/terms/page_controller_addendum), which regulates in particular which security measures Facebook must observe and in which Facebook has agreed to fulfill the data subject rights (i.e., users can, for example, send information or deletion requests directly to Facebook). The rights of users (in particular to information, deletion, objection and complaint to the competent supervisory authority), are not restricted by the agreements with Facebook. Further information can be found in the "Information on Page Insights" (https://www.facebook.com/legal/terms/information_about_page_insights_data).

7. Recipients and Categories of Recipients

Any access to your personal data is restricted to those individuals that have a need to know in order to fulfil their job responsibilities.

We may transfer your personal data for the respective purposes to the recipients and categories of recipients listed below.

Private third parties – Affiliated or unaffiliated private bodies other than us. We are part of the Hyundai group. In some cases, after careful review, we may transfer your personal data to other entities in the group (e.g. our local entities in your country of residence), which process your personal data as independent data controller or as a joint controller with us.
These are in particular, but not limited to:
- Hyundai Motor Company, 12 Heolleung-ro, Seocho-gu, Seoul, South Korea.
Data processors – Certain third parties, whether affiliated or unaffiliated, may receive your personal data to process such data on behalf of us under appropriate instructions as necessary for the respective processing purposes. The data processors will be subject to contractual obligations to implement appropriate technical and organisational security measures to safeguard the personal data, and to process the personal data only as instructed.

The current data processors are in particular, but not limited to:
- We are using data processors for providing us with services relating to our IT infrastructure (e.g. hosting, data centre services or operation and maintenance of our IT systems and platforms).
- We engaged data processors for the operation and maintenance as well as content creation for our website.
- We are using data processors for our CRM operation and for our email marketing platform to which we may transmit your personal data.
- We transmit your personal data to certain third party service providers, with which we are cooperating to offer you certain functionalities of our website (e.g. relating to cookies).
These data processors may also use sub-processors for the provision of the respective services.

Governmental authorities, courts, external advisors, and similar third parties that are public bodies as required or permitted by applicable law.
Payments made on the site are made through our payment gateway provider, currently Adyen. You will be providing credit or debit card information directly to Adyen which operates a secure server to process payment details, encrypting your credit/debit card information, carrying out authentication checks and authorising payment. Information which you supply to Adyen is not within our control and is subject to Adyen's own privacy policy accessible here:https://www.adyen.com/policies-and-disclaimer/privacy-policy

Our website contains links to third-party websites as well as some websites we are responsible for. If you follow a link to a website that we are not responsible for, we will indicate this to you. These websites have their own privacy policies. We do not accept any responsibility or liability for these policies.

If you click on an external link, for example for our brochure, some of your data such as your IP address will be transmitted to the link’s destination. This is technically necessary due to the TCP/IP protocol on which the Internet is based.

8. Cross border data transfers

Within the scope of our information sharing activities set out above, your personal data may be transferred to other countries (including countries outside the EU, UK or EEA) which may have different data protection standards than your country of residence. In this case we have appropriate safeguards with the involved third parties in place to ensure an adequate level of protection for personal data. Please note that personal data processed in a foreign country may be subject to foreign laws and accessible to foreign governments, courts, law enforcement, and regulatory agencies. However, we will endeavour to take reasonable measures to keep up an adequate level of data protection also when sharing your personal data with such countries. If we process data in a third country or if this is done in the context of using third-party services or disclosing or transferring data to third parties, this is only done if it is done to fulfil our (pre)contractual obligations, on the basis of your consent, due to a legal obligation or on the basis of our legitimate interests.

In the case of a transfer outside of the EEA, this transfer is safeguarded by EU Standard Contractual Clauses, and in the case of a transfer outside of the UK, this transfer is safeguarded by UK Standard Contractual Clauses.

9. Cookies and similar technologies

We use cookies and similar technologies (e.g. JavaScript applications or pixel) on our website to enhance our site navigation, to analyze and improve our site usage and services, and to assist in our marketing efforts. The collected information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies.

Depending on the company managing the used cookies we are using different types of cookies:

Own cookies: Are those which are sent to the user’s system from a system or domain managed by the editor and from which the service requested by the user is provided.
Third party cookies: Are those which are sent to the user’s system from a system or domain that is not managed by the editor but by another company processing the data obtained through the cookies.

Depending on the period of time that they remain active:

Session cookies: Are those cookies designed for gathering and storing data while the user is using a web page. They are usually used to store information that is only intended for providing the service requested by the user on one single occasion (e.g. a list of purchased products).
Persistent cookies: In this type of cookie the data continues to be stored on the system and may be accessed and processed during a specific period of time by the manager of the cookie, which may range between several minutes and several years.

Depending on their purpose:

Technical cookies: Are those which allow the user to browse a website, platform or application and use the different options or services offered, such as, for example, controlling data traffic and communication, identifying the session, accessing restricted areas, recalling the parts of an order, carrying out the process for purchase of an order, making a request to register for or participate in an event, using security elements during browsing, storing contents for the transmission of videos or sound or sharing contents through social networks.
Analytical cookies: Are those which enable the manager to monitor and analyse the behaviour of the users of the websites to which they are linked. The information collected by means of this type of cookie is used to measure the activity of the websites, applications or platforms and to draw up browsing profiles of the users of such websites, applications and platforms in order to introduce upgrades on the basis of the analysis of the data on the use of the service by users.
Advertising cookies: Are those which enable the most efficient management possible of the advertising space that the editor has included in a website, application or platform from which the requested service is provided on the basis of criteria such as the edited content or the frequency with which the advertisements are shown.
Behavioural advertising cookies: Are those which enable the most efficient management possible of the advertising space that the editor has included in a website, application or platform from which the requested service is provided. These cookies store behavioural information about users obtained through the ongoing observance of their browsing habits, which allows a specific profile to be defined in order to show advertising on the basis of such profile.

The data processed by technical cookies is required for the aforementioned purposes in order to protect our legitimate interests and those of third parties pursuant to Article 6(1)(f) GDPR in order to provide you with our website and to ensure system stability and efficiency and to implement proper safeguards as to the security of our website and services.

The data processed by analytical, advertising and/or behavioural advertising cookies are not strictly necessary for visiting our website. We will only process data by analytical, advertising and/or behavioural advertising cookies if you gave us your prior consent pursuant to Article 6(1)(a) GDPR.

Disabling cookies:

You may choose which cookies you want on this website by setting your browser here.

Consent Tool One Trust

We use OneTrust (OneTrust Technology Limited, 82 St. John Street, London, England, EC 1M 4JN) as our cookie consent tool. With this privacy management solution, we offer the possibility to consent to the storage of cookies in a legally compliant manner and to ensure the revocation of consent. Furthermore, the consent is documented for legal proof and the setting of cookies is technically controlled. Cookies are used for this purpose, which saves your cookie settings on our websites. In this way, the cookie settings can be retained when you visit our website again, as long as you do not delete the cookies beforehand. You can adjust your settings at any time. OneTrust stores and operates the software as software as a service in the cloud.

In this relation the following of your personal data are processed: Your IP address; if consent is given, information on browser, country, device. Pseudo-anonymous browser ID: Retention of given/withdrawn consents by groups/solutions with indication of the time of change in order to be able to provide legal proof of the given consent.

Your personal data are processed to offer the possibility to consent to cookies and to document your consent, to ensure the withdrawal of consent and to control your settings. The data processing is necessary to comply with our corresponding legal obligation (Art. 6(1)(c) GDPR).

For more information, please refer to the privacy policy of OneTrust at the following link: https://www.onetrust.com/privacy-notice/.

Cookie: Adobe Analytics

This website uses Adobe Analytics, a web analytics service provided by Adobe Systems Software Ireland Limited, 4-6 Riverwalk, Citywest Business Campus, Dublin 24, Republic of Ireland ("Adobe"). The data processing is based on your consent (Art. 6 para. 1 lit. a GDPR).

Access to the information by Adobe Systems Incorporated based in the USA cannot be ruled out, so corresponding standard data protection clauses have been concluded as appropriate guarantees for data processing in non-European countries. You have the right to be informed about this standard contract in the context of the information.

Adobe Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. If the information generated by the cookie about the use of the website is transmitted to a server of Adobe, then the settings ensure that the IP address is anonymized before geolocation and replaced by a generic IP address before storage. On our behalf as website operator, Adobe will use this information for the purpose of evaluating the use of our website by users, compiling reports on website activity and providing other services relating to website activity and internet usage to us. The IP address transmitted by your browser as part of Adobe Analytics is not merged with other Adobe data. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, we would like to point out that in this case you may not be able to use all functions of this website to their full extent.

You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Adobe, as well as the processing of this data by Adobe, by downloading and installing the browser plug-in available at the following link: https://www.adobe.com/privacy/opt-out.html.

For more information about how your personal data are processed, please refer to the privacy policy of Adobe: https://www.adobe.com/privacy.html

Adobe Experience Platform Launch

We use Adobe Experience Platform Launch, a tag management system provided by Adobe on this website. This tag management system allows us to control the use of analysis and online marketing software on our website and to improve its technical performance. The tag management system uses definable rules to control which software components (tags) of the website are used and in what form. This way, we can ensure that only the named tags are used and that they only collect data to the extent explained in this Policy. Cookies may also be used in the process. However, no data is stored in the tag management system itself.

The data processing is based on your consent (Art. 6(1)(a) GDPR). For more information, please refer to the privacy policy of Adobe: https://www.adobe.com/de/privacy/experience-cloud.html.

Programmatic Advertising

We use programmatic advertising in order to optimize our marketing efforts and provide you with advertisement that is tailored to your individual preferences. Programmatic advertising allows us to automatically buy real-time online advertising in order to deliver advertisements to you in an individualized and targeted manner based on your web browsing preferences. The individualization of the advertising spaces usually takes place on so called “Demand Side Platforms” (DSP) via an (fully automated) auction process in which, after checking the relevance for the advertiser's campaign, the highest bidder is awarded the contract and is allowed to display their advertisement. For this purpose, we work with various technology providers and thereby use cookies on our website. Information is collected about your activities on the websites you visit (e.g. surfing behavior, sub-pages visited, advertising banners clicked). This data is then used to create usage profiles under a pseudonym, which do not allow any conclusions to be drawn about your person and therefore do not allow any personal identification. Depending on your interests, targeted delivery of advertisements relevant to you is made possible by additional providers when you visit certain websites.

The data processing is always based on your consent (Art. 6(1)(a) GDPR). You can revoke your consent at any time with effect for the future by changing the cookie settings in the Cookie Consent Manager or in your browser setting accordingly.

In particular, the following technologies are used in this context of programmatic advertising:

Campaign Manager 360

We use Campaign Manager 360, an online marketing tool provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). Campaign Manager 360 uses cookies to serve ads that are relevant to users, improve campaign performance reports, or prevent a user from seeing the same ads more than once. Through a cookie ID, Google records which ads are served in which browser and can thus prevent them from being displayed more than once. In addition, Campaign Manager 360 can use cookie IDs to record so-called conversions that are related to ad requests. This is the case, for example, when a user sees a Campaign Manager ad and later uses the same browser to visit the advertiser's website and make a purchase. According to Google, Campaign Manager 360 cookies do not collect any personal information.

Your browser will automatically establish a direct connection with Google's server. We have no influence on the scope and further use of the data collected by Google through the use of this tool and therefore inform you according to our current state of knowledge: Through the integration of Campaign Manager 360, Google receives the information that you have called up the corresponding part of our website or clicked on an advertisement from us. If you are registered with a Google service, Google can assign the visit to your account. Even if you are not registered with Google or have not logged in, there is a possibility that the provider may obtain and store your IP address.

Google may transfer your personal data to Google group companies, such as Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

In addition, the Campaign Manager 360 cookies used allow us to understand whether you perform certain actions on our website after you have accessed or clicked on one of our ads on Google or on another platform via Campaign Manager 360 (conversion tracking). Campaign Manager 360 uses this cookie to understand the content you have interacted with on our websites in order to subsequently send you targeted advertising.

You can prevent participation in this tracking process in several ways:

by adjusting your browser software settings accordingly; in particular, suppressing third-party cookies will result in you not receiving third-party ads;
by disabling conversion tracking cookies by setting your browser to block cookies from the domain www.googleadservices.com, https://www.google.de/settings/ads, which setting will be deleted when you delete your cookies;
by disabling interest-based ads from the providers that are part of the "About Ads" self-regulatory campaign, through the link http://www.aboutads.info/choices, with this setting being deleted when you delete your cookies;
by permanent deactivation in your browsers Firefox, Internetexplorer or Google Chrome at the link http://www.google.com/settings/ads/plugin;
by means of the appropriate cookie setting.
In addition, you can prevent Google from collecting the data generated by the cookies about your use of the websites and the processing of this data by Google by downloading and installing the browser plugin available at https://support.google.com/adsense/answer/142293?hl=de under "Display settings", "Extension for Campaign Manager deactivation".

We would like to point out that in this case you may not be able to use all functions of our website in full. For more information about how your personal data are processed, please refer to the privacy policy of Google: https://policies.google.com/privacy?hl=de&gl=ZZ.

Display & Video 360 (DV360)

We use DV360, a service provided by Google. DV360 uses cookies to present you with advertisements that are relevant to you. In the process, a pseudonymous identification number (ID) is assigned to your browser in order to check which ads were displayed in your browser and which ads were called up. The cookies do not contain any personal information. The use of DV360 cookies only enables Google and its partner websites to serve ads based on previous visits to our website or other websites on the internet.

Google may transfer your personal data to Google group companies, such as Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. According to Google, a transfer of data by Google to third parties only takes place on the basis of legal regulations or as data processing and under no circumstances will your data be combined with other data collected by Google.

For more information about how your personal data are processed and how you can prevent the setting of cookies, please refer to the explanations above and the privacy policy of Google: https://policies.google.com/privacy?hl=de&gl=ZZ.

Amazon DSP

We use the web analytics service Amazon Tag provided by Amazon Advertising, amazon.com, PO Box 504, 94302 Palo Alto, CA, USA (“Amazon”).

In case you have reached our website from an ad in the Amazon inventory, we will set a cookie on your device, which interacts with a likewise implemented "tag" from Amazon. If the cookie has not yet expired, the tag records certain of your actions predefined by us and can track them (e.g. completed transactions, leads, searches on the website, calls to product pages). When such an action is performed, your browser sends a request from the cookie to Amazon's server via the Amazon tag, with certain information about the action (including type of action, time, browser type of the device).

Through this transmission, Amazon can create statistics about your usage behavior on our website after being forwarded from an ad in the Amazon inventory and display ads that are relevant to you. However, Amazon does not share any information with us, which you can be personally identified from.

In the course of using Amazon DSP, personal data may also be transmitted to Amazon.com servers in the USA.

If you do not wish to participate in this tracking, you can object to this by deactivating the Amazon Tag Conversion Tracking cookie by setting your browser and / or consent tool accordingly.

For more information about how your personal data are processed and how you can prevent the setting of cookies, please visit: https://www.genesis.com/uk/en/privacy-policy.html.

Facebook Custom Audiences

We use the remarketing function Custom Audiences provided by Meta Platforms Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("Facebook"). As a result, advertisements ("Facebook ads") based on your preferences are displayed to you when you visit the Facebook social network or other websites that also use this function.

Your browser automatically establishes a direct connection with the Facebook server when you visit our website. We have no influence on the scope and further use of the data collected by Facebook through the use of this tool and therefore inform you according to our current state of knowledge: Through the integration of Facebook Custom Audiences, Facebook receives the information that you have accessed the corresponding website of our Internet presence, or clicked on an ad from us. If you are registered with a Facebook service, Facebook can assign the visit to your account. This collection by Facebook enables us, for example, to display advertising from us to you as a (former) visitor to our website on other websites (so-called retargeting). Even if you are not registered with Facebook or have not logged in, there is a possibility that the provider may learn and store your IP address and other identifiers.

Facebook may also transmit data to other Facebook companies, such as Facebook Inc, 1 Hacker Way, Menlo Park, California 94025, USA.

If you do not wish to participate in this tracking, you can object to this by deactivating the "Facebook Custom Audiences" function, if you are logged-in at https://www.facebook.com/settings/?tab=ads.

For more information about how your personal data are processed and how you can prevent the setting of cookies, please visit: https://www.facebook.com/about/privacy.

Facebook Pixel

We use Facebook Pixel provided by Facebook on our website. This allows us to track your behavior after you have been redirected to our website by clicking on a Facebook ad. This procedure is used to evaluate the effectiveness of the Facebook ads for statistical and market research purposes and can help to optimize future advertising measures. If you are logged in to Facebook with your user account, your visit to our website will be noted in your user account. The data collected about you is anonymous for us, so it does not allow us to draw any conclusions about your identity. However, this data can be linked by Facebook with your user account there. We have no influence on the scope and further use of data collected by Facebook through the use of Facebook Pixel. If you have a user account with Facebook and are registered, Facebook can assign the visit to your user account. Even if you are not registered with Facebook or have not logged in, there is a possibility that the Facebook learns and stores your IP address and possibly other identifiers.

Facebook may also transmit data to other Facebook companies, such as Facebook Inc, 1 Hacker Way, Menlo Park, California 94025, USA.

You can object to the aforementioned collection by Facebook Pixel and the use of your data to display Facebook Ads. You can make settings regarding which types of advertisements are displayed to you within Facebook on the following website: https://www.facebook.com/settings?tab=ads.

For more information on the purpose and scope of data collection and processing by Facebook, please visit: https://www.facebook.com/about/privacy.

LinkedIn Insight Tag

We use the web analytic service LinkedIn Insight Tag provided by LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland ("LinkedIn") on our website. The LinkedIn Insight tag enables the collection of data about visits to our website, including URL, referrer URL, IP address, device and browser properties, timestamps and page views. LinkedIn does not share any personally identifiable information with us, but only provides aggregate reports on website audience and ad performance. LinkedIn also provides retargeting for website visitors, so we can use this data to display targeted ads outside of our website without identifying the LinkedIn member. LinkedIn members can control the use of their personal data for advertising purposes in their LinkedIn account settings.

LinkedIn may also transfer personal data to other LinkedIn companies, such as LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA.

As an alternative to changing your browser or cookie consent settings, you can click on the following link to prevent LinkedIn from collecting data on this website in the future: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.

For more information on the purpose and scope of data collection and its processing by LinkedIn, please refer to LinkedIn's privacy policy at https://www.linkedin.com/legal/privacy-policy.

Twitter Remarketing

We use the Twitter Remarketing service provided by Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland ("Twitter"). This allows us to address visitors of our website on the Twitter platform with advertising that is of interest to them. For this purpose, Twitter uses so-called "tags". This is used to record visits and data about the use of our website in pseudonymous form. If you subsequently visit Twitter, you may be shown interest-based advertising.

Twitter may also transmit data to Twitter group companies in third countries, such as Twitter, Inc, 1355 Market St, Suite 900, San Francisco, California 94103, USA.

If you do not want interest-based advertising to be displayed to you on Twitter, you can deactivate this feature on Twitter at https://support.twitter.com/articles/20171528. In addition, Twitter supports the "Do Not Track (DNT)" option. You can activate this at: https://support.twitter.com/articles/20171372.

For more information on the purpose and scope of data collection and processing by Twitter, please visit https://business.twitter.com/de/help/troubleshooting/how-twitter-ads-work.html.

Twitter Pixel

We use Twitter Pixel provided by Twitter on our website. This allows us to track your behavior after you have been redirected to our website by clicking on a Twitter advertisement. This procedure is used to evaluate the effectiveness of the Twitter ads for statistical and market research purposes and can help to optimize future advertising measures. If you are logged in to Twitter with your user account, your visit to our website will be noted in your user account. The data collected about you is anonymous for us, so it does not allow us to draw any conclusions about your identity. However, this data can be linked by Twitter to your user account there. We have no influence on the scope and further use of data collected by Twitter through the use of Twitter pixels. If you have a user account with Twitter and are registered, Twitter can assign the visit to your user account. Even if you are not registered with Twitter or have not logged in, it is possible that Twitter will learn and store your IP address and possibly other identifiers.

Twitter may also transmit data to Twitter group companies in third countries, such as Twitter, Inc, 1355 Market St, Suite 900, San Francisco, California 94103, USA.

You can object to the aforementioned collection by Twitter Pixel as well as the use of your data for the display of Twitter ads. You can make settings regarding which types of advertisements are displayed to you within Twitter on the following website: https://twitter.com/account/settings.

For more information on the purpose and scope of data collection and processing by Twitter, please visit: https://twitter.com/privacy.

Third Party Audience Data

Moreover, to effectively target potentially interested users, we use third party audience data that is lawfully acquired on audience platforms such as the above-mentioned DSPs (e.g. Facebook, Twitter, LinkedIn, Google) and processed in accordance with applicable data protection law. The data will only be used for the purposes stated in this Policy and will only take place if the necessary consent has been lawfully obtained.

10. T. Psyma Research+Consulting GmbH Surveys

When visiting our website, you may from time to time be selected to participate in an anonymous online survey. By actively clicking on the link displayed to you, you will be taken directly to the online survey. Personal data is processed by Psyma Rese-arch+Consulting GmbH exclusively on our behalf and only if you provide it voluntarily as part of the online survey. It is not necessary to provide personal data to participate in the online survey. Temporary cookies are used to control the online survey. A cookie is a small file with the purpose of finding out whether your computer has already had contact with an online survey from Psyma Research+Consulting GmbH. The cookie is intended to prevent multiple invitations or multiple participations during a website visit or during the term of the survey. The cookie is used exclusively for this research purpose, is stored temporarily on your hard drive and deletes itself. No data from the online survey is stored in the cookie, and no reference to your person is possible.

The legal basis for the use of the Psyma Research+Consulting GmbH questionnaire is Art. 6 para. 1 p. 1 lit. a) DSGVO. The collected data will be deleted by Psyma Research+Consulting GmbH after the purpose for which it was collected has ceased to exist. For further data protection information on Psyma Research+Consulting GmbH, please refer to the Psyma Research+Consulting GmbH data protection information under the following link: https://scripts.psyma.com/documents/privacy/privacy.php?lang=en.

11. Security

We have reasonable state of the art security measures in place to protect against the loss, misuse and alteration of personal data under our control. For example, our security and privacy policies are periodically reviewed and enhanced as necessary and only authorised personnel have access to personal data. In order to protect your personal data transmitted via our website, we use SSL encryption. You can recognise such encrypted connections by the prefix https:// in the address bar of your browser.

Whilst we cannot ensure or guarantee that loss, misuse or alteration of information will never occur, we use all reasonable efforts to prevent it.

IP address shortening:

If IP addresses are processed by us or by the service providers and technologies used and the processing of a complete IP address is not required, the IP address is shortened (also referred to as "IP masking"). In this process, the last two digits or the last part of the IP address after a period are removed or replaced by wildcards. The shortening of the IP address is intended to prevent or significantly complicate the identification of a person by means of their IP address.

12. Data Retention

We strive to keep our processing activities with respect to your personal data as limited as possible. In the absence of specific retention periods set out in this policy, your personal data will be retained only for as long as we need it to fulfil the purpose for which we have collected it and, if applicable, as long as required by statutory retention requirements.

13. Your Rights

Under the legislation applicable to you, you may be entitled to exercise some or all of the following rights:

require (i) information whether your personal data is retained and (ii) access to your personal data retained, including the purposes of the processing, the categories of personal data concerned, and the data recipients as well as potential retention periods;
request rectification, removal or restriction of your personal data, e.g. because (i) it is incomplete or inaccurate, (ii) it is no longer needed for the purposes for which it was collected, or (iii) the consent on which the processing was based has been withdrawn;
refuse to provide and – without impact to data processing activities that have taken place before such withdrawal – withdraw your consent to processing of your personal data at any time;
object, out of grounds relating to your particular situation, that your personal data shall be subject to a processing. In this case, please provide us with information about your particular situation. After the assessment of the facts presented by you we will either stop processing your personal data or present you our compelling legitimate grounds for an ongoing processing; and/or
take legal actions in relation to any potential breach of your rights regarding the processing of your personal data, as well as to lodge complaints before the competent data protection regulators.
require (i) to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and (ii) to transmit those data to another controller without hindrance from our side; where technically feasible you shall have the right to have the personal data transmitted directly from us to another controller;
complain to supervisory authority: without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the country of your habitual residence, place of work or the place of the alleged infringement, if you consider that the processing of personal data relating to you infringes the requirements of the GDPR.

You may (i) exercise the rights referred to above or (ii) pose any questions or (iii) make any complaints regarding our data processing by contacting us under the contact details set out in section 1.

14. Changes to the Privacy Policy

This Policy may require an update from time to time – e.g. due to the implementation of new technologies or the introduction of new services. We reserve the right to change or supplement this Policy at any time. We will publish the changes on https://www.genesis.com/uk/en/privacy-policy.html and/or inform you accordingly (e.g., via email or hard copy letter communication).

Where we provide addresses and contact information of companies and organizations in this privacy policy, please note that both may change over time and please check the information before contacting us.

15. Data Processing for other Genesis Services

This Privacy Policy only sets out the information for the processing of your personal data when visiting our website. In case we collected your information otherwise (for example when registering with other Genesis services), information on the processing of your personal data for such services will be provided separately. In any case your above rights as set forth under Section 11 will apply accordingly.

If you have any questions in regard to the processing of your personal data related to other services by us, please contact privacy@eu.genesis.com.

Date: February 24th 2022

Privacy Policy – Genesis website

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