Discover Genesis
Models
Services & Resources
Legal
Find & Buy
PEACE OF MIND AS STANDARD
GENESIS 5 YEAR CARE PLAN
TRANSFORMING CAR OWNERSHIP
The Genesis 5 Year Care Plan¹ is key to the way we are transforming luxury car ownership and providing unprecedented levels of service. It is a comprehensive Care Plan designed to make your driving experience hassle-free and enjoyable with the seamless delivery of service.
SCHEDULED SERVICING
WE COME TO YOU
Included in your Genesis Care Plan, we offer scheduled servicing for 5 years or 75.000 kilometers and we also collect and return the car to your door.² This applies to any necessary work including warranty or scheduled servicing. Simply contact your Genesis Personal Assistant who will make it all happen. We can even arrange a courtesy car to minimise any disruption.
NAVIGATION UPDATES INCLUDED
To keep you on the right track, your 5 Year Care Plan also includes updates to your in-car navigational maps.
ALWAYS ON: GENESIS CONNECTED SERVICES
Discover an even more enjoyable driving experience: The Genesis Connected Services app adds maximum convenience to connected driving with its smart navigation features, various safety systems and vehicle reports, and remote control directly from your smartphone.
24/7 help when you need it
-
GENESIS ASSISTANCE
Your Genesis car will come with 5 years of Genesis Assistance, a complimentary roadside assistance.³ This covers you 24 hours a day, 365 days a year across Europe. Should your vehicle need help you just call one of our Roadside Support Agents. If the issue cannot be resolved, your car will be taken to a Genesis Operations Centre. We will then provide options for your onward journey.
-
ACCIDENT ASSISTANCE
When it comes to your safety, we aim to think of everything so you can enjoy a carefree drive. Including a Genesis Care Plan with an Accident Assistance Service.
So, should your Genesis be damaged in an accident, don't worry. Our factory-trained technicians will repair it back to factory standards, we'll provide a 5-year repair guarantee and your Genesis will be back on the road in no time. However, this may not be the case if you go to a repairer via your insurance company – unless you've insured with the Genesis Car Insurance. Let us provide a comprehensive offer for your convenience.
WARRANTY – 5 YEARS OF COVER
The Genesis 5 Year Warranty⁴ reflects our exceptional attention to detail in quality craftsmanship and build. In the unlikely event of a manufacturing defect you have added peace of mind with your Genesis Warranty.
1 5 Year Care Plan T&Cs apply
2 Collection and delivery included for scheduled servicing and
warranty.
3 Genesis Assistance T&C apply.
4 Genesis Warranty T&Cs apply