Stay on the right track, with free updates to your Genesis's sat nav maps.
Services & Resources
PEACE OF MIND AS STANDARD
All new Genesis models come with a five-year unlimited mileage warranty for private owners.
Not just 5 years' scheduled servicing but we collect and return your car and provide a courtesy car too.
For added peace of mind, all new Genesis cars come with five years' roadside assistance, available 24/7.
Your connected car services, infotainment software and sat nav maps will be kept updated at no cost to you.
Every new Genesis comes with our 5 Year Care Plan that includes five years' warranty, scheduled servicing, digital updates and even a courtesy car while we look after yours.
5 Year Care Plan T&Cs apply
Our warranty says everything about the quality of our manufacturing and workmanship. It includes mechanical repairs, replacement of defective components and repair of paint damage for up to 5 years and repair of rust damage for up to 12 years with unlimited mileage.
Genesis Warranty T&Cs apply
We, Genesis Motor Deutschland GmbH, located at Strahlenbergerstraße 110-112 in 63067
Offenbach am Main ("Genesis"), are the warrantor of the Genesis Warranty.
All Genesis passenger cars (weighing up to 3500 kg) are covered by the Genesis warranty, which is valid for a period of five years without mileage limitation, starting from the date of first registration.
All components that are part of the original vehicle specification, that are manufactured or supplied by Genesis (excluding tires and accessories), which are found to be defective in manufacture during normal use of the vehicle, will be repaired or replaced at the discretion of Genesis at no cost to the vehicle owner.
The Genesis warranty applies on a vehicle-by-vehicle basis. In the event of a change of ownership of your Genesis vehicle, the benefits of the Genesis warranty may also be claimed by subsequent owners within the warranty period.
Don’t hesitate to contact us with any other questions you have.
As a Genesis owner you enjoy five years' reassurance at no cost to you.
Here to help you with everything from arranging a test drive to choosing, buying and organising servicing, Genesis Personal Assistants are at the heart of the Genesis difference.
All scheduled servicing is included for the first five years or 75,000 kilometres of ownership.
When a service is due, we collect your car then bring your serviced car back. At home or at work, at no extra cost.
If needed, we will leave a Genesis courtesy car for you while we carry out warranty work or scheduled servicing.
All day, all year and throughout Europe. The Genesis Care Plan includes five years' assistance. For immediate help, contact us on the number below.
CALL 0800 72441611¹
For peace of mind, all new Genesis cars come with five years' roadside assistance. Should you need help, simply call our Roadside Support Agents who will help to get you on your way as spoon as possible.
CALL 00 800 00 32 33 00¹
Genesis Roadside Assistance T&Cs apply
Don't worry if your Genesis is damaged in an accident. Our factory-trained repair technicians will make it as good as new and all our repairs come with a 5-year repair guarantee.
To keep you in touch and in control, enjoy free Genesis connected services and regularly updated software for the navigation, information and entertainment systems.
Get the most out of your Genesis with the Genesis Connected Services app. Add smart navigation features, safety system and vehicle reports and remote control directly from your smartphone.