We are there for you

If you have a question on Genesis or something isn’t right, let us know how we can assist.


Should you need technical support with your Genesis on the road, our Genesis Assistance is available around the clock to take your call.

Simply contact

00 800 00 32 33 00¹.

You'll also find further information in our terms and conditions, available to download here.

Customer Service

Phone: 0800 003 232¹
Business hours:
Monday – Saturday 
9 am – 6 pm²

1 Additional charges may apply when calling from a mobile network or from abroad.
2 Not available on Sundays and holidays.

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