With Genesis you're in safe hands
The Genesis 5-Year Care Plan is about more than keeping your car in perfect order. It is about setting the standard for worry-free ownership. It is about a redefinition of expectation and miles of driving pleasure, safe in the knowledge that you are well looked after.
We come to you
When your Genesis is due for service, we’ll collect it and return it—whether you're at home or work, at no extra cost. Available within a 30-mile radius of any Genesis Studio or Retail Partner.
Servicing by experts
You enjoy the drive and let us take care of the rest. Our Genesis technicians will keep your car maintained free of charge, using genuine Genesis parts for the best performance. For up to 5 years or 50,000 miles, your service schedule and inspections are covered (excluding wear and tear and additives). See owner's manual for details.
With the Genesis Connected Services app you can access smart navigation features and safety system and vehicle reports. You can even control some functions (like air conditioning and pre-warming) directly from your smartphone.
Navigation Software
The world is constantly moving. Ensure you have the latest routes, points of interest and real-time data with complimentary updates to your navigation maps.
Help is always there
24/7 Genesis Assistance
The Genesis Care Plan includes five years' assistance. For immediate help, call the number below; open everyday throughout Europe.
Call +44 (0)800 72 44 1612
Roadside assistance
For peace of mind, all new Genesis cars come with five years' roadside assistance. Should you need help, simply call and we will get you on your way as soon as possible.
Call 0800 8048 1162
Discover more about the Genesis promise of service
Check with nearest Genesis Studio or Retail Partner.
Additional charges may apply when calling from a mobile network or from abroad.
Genesis cars are on sale across the UK mainland only. Excluding Northern Ireland.
Genesis Motor UK Limited is an appointed representative of Product Partnerships Limited which is authorised and regulated by the Financial Conduct Authority. Product Partnerships Limited’s FCA registration number is 626349 and its address is Second Floor, Atlas House, 31 King Street, Leeds LS1 2HL.
Genesis Motor UK Limited acts as a credit broker not a lender. We can only introduce you to Hyundai Capital UK Limited T/A Genesis Finance (FRN: 581186) who may be able to offer you finance facilities for your purchase. We will only introduce you to this lender. We do not receive any commission for introducing customers to a finance provider. You may be able to obtain finance for your purchase from other lenders and you are encouraged to seek alternative quotations. If you would like to know how we handle complaints, please ask for a copy of our complaints handling process. You can also find information about referring a complaint to the Financial Ombudsman Service (FOS) at financial-ombudsman.org.uk
We exclusively work with Genesis Finance. We have not conducted a comprehensive market search to offer you the most suitable or competitive finance terms that may be available. Consequently, we are unable to provide you with an impartial recommendation regarding the finance options available to you. There may be more advantageous finance deals available elsewhere in the market.
