Customer advisor sitting at a table with a man and a woman

Peace of mind as standard

Genesis 5 year care plan

Five-year warranty

All new Genesis models come with a five-year unlimited mileage warranty for private owners.

Complimentary services

Not only five years' scheduled servicing but we collect and return your car and provide a courtesy car too.

24/7 Help

For added peace of mind, all new Genesis cars come with five years' European roadside assistance, available 24/7.

Free updates

Your connected car services, infotainment software and navgation maps will be kept updated at no cost to you.

You're in safe hands

Every new Genesis comes with our 5 Year Care Plan that includes five years' warranty, scheduled servicing, roadside assistance, courtesy cars and Over-the-Air software updates.

Man in front of a white Genesis GV80

Five-year warranty

The Genesis 5 Year Warranty reflects our exceptional attention to detail in quality craftsmanship and build. In the unlikely event of a manufacturing defect you have added peace of mind with your Genesis Warranty.

A woman explains the features of the Genesis to a driver at the wheel

Complimentary Services

As a Genesis owner you enjoy five years' reassurance at no cost to you.

Genesis customer advisor and a woman in front of several Genesis cars

Genesis personal assistants

Here to help you with everything from arranging a test drive to choosing and buying, and organising servicing, Genesis Personal Assistants are at the heart of the Genesis Difference. 

Scheduled servicing

All scheduled servicing is included for the first five years or 50,000 miles. 

Mechanic working on the engine of a car

We come to you

When a service is due, we collect your car then bring your serviced car back. At home or at work, at no extra cost.

If needed, we will leave a Genesis courtesy car for you while we carry out warranty work or scheduled servicing.

Grey Genesis G80 from the side in front of an illuminated wall at night

24/7 Help

All day, all year and throughout Europe. The Genesis Care Plan includes five years' assistance. For immediate help, contact us on the number below.


CALL 0800 8048 116

Roadside assistance

For peace of mind, all new Genesis cars come with five years' roadside assistance. Should you need help, simply call our roadside assistance agents who will help to get you on your way as spoon as possible.


CALL 0800 8048 116

Person operates the infotainment display in a car
Genesis SOS button

Accident assistance

In the unfortunate event of an accident, no matter who you are insured with, call Genesis Accident Assistance first and we will take care of everything for you - from recovery and courtesy car to managing your insurance claim and  ensuring factory trained technicians undertake any repair work. All included with your Genesis Care Plan.

CALL 0330 818 0494

Interior shot of a car with a woman at the wheel and a man in the passenger seat

Free Connected Services and Updates

To keep you in touch and in control, enjoy free Genesis connected services and regularly updated software for the navigation, information and entertainment systems.

Updates on the go

Stay on the right track, with free updates to your Genesis navigation maps.

People driving through the city in a Genesis GV80 and using the navigation system

You needn't remember to update software. With easy Over-the-Air (OTA) updates, the latest software versions are wirelessly transmitted to your Genesis and safely installed.

People driving through the city in a Genesis GV80 and using the navigation system
A woman uses her smartphone - in the background a mint-coloured Genesis GV60

Genesis connected services

Get the most out of your Genesis with the Genesis Connected Services app. Access smart navigation features, safety system and vehicle reports, and remote control directly from your smartphone.

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    Additional charges may apply when calling from a mobile network or from abroad.