1. Purpose and owner of the website
These General Terms and Conditions govern access to and use of the website www.Genesis.es and www.Genesis.com/es/es. This website has been created by Hyundai Motor España S.L.U., the official distributor in Spain (except the Canary Islands, Gibraltar, and Melilla), Andorra, and Ceuta of Genesis brand vehicles, after-sales services, and Genesis spare parts and accessories, with registered office at Edificio Néctar, C/ Quintanapalla, 2 1st Floor, 28050, Madrid (hereinafter "GENESIS"). GENESIS makes this website (hereinafter, the "website") available to internet users for their personal use through the domains www.Genesis.es, www.Genesis.com/es/es, and other associated domains.
2. The website
Access to the website and/or its features is conditional upon any user first reading and accepting these General Terms and Conditions of Use of the website, as well as any other communication, warning, and other legal notices contained in these clauses or that may be made available to users while browsing.
The clauses mentioned below govern the terms and conditions, as well as the privacy policy of this website and its features. If the user does not agree with the content of these General Conditions, they must leave this website and will not be able to access or use the services it offers.
Access to this website or its features is the sole responsibility of users. Access to this website is free and open, and viewing it does not require prior subscription or registration. However, some of the services and content offered by Genesis may be subject to prior contracting of the service or product in the manner determined in the corresponding General or Specific Terms and Conditions, in which case they will be made available to the user in a clear manner and prior to their acceptance.
This GENESIS website contains information relating to GENESIS products and its promotional programs, promotional programs being understood as all GENESIS advertising activities available on this website. All information included on this site and in its promotional programs is for informational purposes only. Simply accessing this website directly at or through other links does not imply any kind of commercial relationship between GENESIS and the user. With regard to the GENESIS products described on this website, GENESIS is the Official Distributor in Spain (except the Canary Islands, Ceuta, and Melilla), Andorra, and Gibraltar of Genesis brand vehicles, after-sales services, and the sale of Genesis spare parts and accessories.
The prices that may appear on this website are the recommended retail prices, so the final prices offered by each center in the Official GENESIS Dealer Network may differ. The purchase of any GENESIS product will be subject to the terms and conditions set out in each sales contract.
GENESIS, acting in good faith, makes every effort to ensure that the information, content, and data appearing on the website or in its promotional programs are properly reviewed before publication. However, despite exercising due diligence, it is not possible to guarantee that the information on the website is completely free of typographical errors, defects, and other similar problems. Therefore, GENESIS recommends that users be aware of any updates or corrections that may be made to the website. In case of doubt regarding a possible typographical error, users are advised to confirm the information through the direct channels made available by GENESIS, such as fax or telephone, or through its Official Dealer Network.
3. Rights and obligations of Genesis
GENESIS undertakes to effectively guarantee the confidentiality of any communications with users and to respond to any complaints that may arise.
GENESIS reserves the right to unilaterally modify the configuration of this website, as well as to remove, limit, or suspend it temporarily or permanently, and/or prevent access to it, endeavoring to inform the user of such change, whenever circumstances permit, through a publication on the website.
In the event of maintenance, repair, updating, or improvement of the services, GENESIS has the right to temporarily suspend access to this website without prior notice, endeavoring to inform users, whenever circumstances permit, through a notice on the website.
GENESIS does not guarantee, directly or indirectly, the information or functionalities offered, except for those guarantees that must be granted under applicable laws or that are explicitly described in an agreement between GENESIS and the user. In any case, GENESIS does not guarantee the content provided by third parties, nor does it guarantee the truthfulness, reliability, accuracy, timeliness, or suitability of the information provided for the purpose for which users or any other person may use it.
4. User rights and obligations
The user declares that they are of legal age and have sufficient legal capacity to be bound by these General Conditions. Likewise, they expressly and without exception accept that access to and use of this website, its services, and the content of said services is under their sole and exclusive responsibility.
At all times, users must make lawful use of the services of this website in accordance with current legislation, respecting the intellectual property rights of third parties and GENESIS in accordance with the provisions of these General Conditions.
In this regard, users guarantee that the activities they carry out through this website will comply with the law, morality, public order, and good customs, and in no case will they be offensive to the good name and commercial image of GENESIS, other users of the website, or third parties. In particular, when using the website, the user agrees to refrain from any conduct that constitutes a crime against the honor, personal or family privacy, and/or image of third parties. GENESIS is not responsible for any claims made against the company as a result of the user committing such infringements.
The user shall not use the features made available by GENESIS to carry out any action that causes damage or alterations to the content, nor shall they hinder the proper functioning of the website, causing technical problems of any kind, transferring elements that may carry computer viruses or damage, interfere with, or intercept all or part of this website, or interfere with or alter the email of other users.
The user is solely responsible for the accuracy of the data entered, should they do so for any reason, and therefore, if false or inaccurate data is provided, GENESIS reserves the right to prohibit access to this website.
If, as a result of registration, the user is provided with a password or must create one for themselves, the user agrees to make diligent and te use of the password to access these services and to keep it secret. Consequently, users are responsible for the proper custody and confidentiality of any identifiers and/or passwords provided to them by GENESIS, and undertake not to transfer their use to third parties, either temporarily or permanently, or to allow access to them by unauthorized persons. The user will be responsible for the unlawful use of the features made available to users herein by any illegitimate third party who uses a password for this purpose due to the user's careless use or loss of the password.
In view of the above, it is the user's obligation to immediately notify GENESIS of any event that allows the misuse of identifiers and/or passwords, such as theft, loss, or unauthorized access to them, in order to proceed with their immediate cancellation. Until such events are reported, Hyundai Motor España S.L.U. shall be exempt from any liability that may arise from the misuse of identifiers or passwords by unauthorized third parties.
5. Disclaimer of warranties and liability for the operation of the website and its features
GENESIS will make every effort to maintain the continued availability of this website. Therefore, unless otherwise provided by applicable law or these General Conditions, any liability for damages of any kind that may arise from the lack of availability or continuity of the website and its services and the usefulness that users may have attributed to this website is excluded.
GENESIS provides users with personal data privacy systems that prevent access to such data by third parties. GENESIS has implemented all necessary technical and organizational security measures to ensure the integrity, confidentiality, and availability of the personal data provided by the user.
Although GENESIS has implemented all appropriate measures to ensure security in this area, it does not control or guarantee the absence of viruses or other elements in the content of this website that may cause alterations to the user's computer system (software and hardware) or to the electronic documents and files stored on their computer system. Unless otherwise provided by applicable law, GENESIS disclaims any liability for damages of any kind that may be due to the presence of viruses in the content that may cause alterations to the computer system, electronic documents, files, etc.
GENESIS has no obligation and does not control the use that users make of this website, its services, and its content. In particular, GENESIS does not guarantee that users will use this website, its services, and its content in accordance with these General Conditions and, where applicable, with other applicable terms and conditions, nor that they will do so in a diligent and prudent manner.
GENESIS also has no obligation to verify, and does not verify, the identity of users, or the accuracy, validity, completeness, and/or authenticity of the data they provide about themselves to other users.
The user accepts that the website has been created and developed in good faith by GENESIS with information from internal and external sources and is offered to users in its current state.
6. Intellectual property
The user accepts that all rights to the content of this website are protected by copyright legislation, and that the intellectual and/or industrial property rights or other rights thereto belong to GENESIS, except for those of companies with which it has signed the corresponding contract for the provision of content and which are protected by national and international intellectual and industrial property laws.
The website and the various distinctive elements that comprise it, such as the design, images, maps, graphics, trademarks, labels, logos, frames, banners, software and its various codes, source and object, and any others on this website are, in all cases, the property of GENESIS, which legitimately owns the rights to exploit them. The user agrees not to alter any of these elements protected by copyright and intellectual and industrial property rights that appear on the website, and which may affect its content in any way.
The user of the website agrees not to reproduce, modify, distribute, transmit, publish, transfer, sell, or market in any way the aforementioned elements or create new products or services derived from the information obtained. The user acknowledges that any of these unauthorized activities constitutes an infringement of the intellectual and/or industrial property rights of GENESIS and undertakes to refrain from such conduct.
The user agrees that viewing and downloading the website is only authorized for personal and non-commercial use, and may not be extended to third parties or entities.
7. Links
In the event that the website contains links to other websites or web pages not managed by GENESIS, this company states that it has no control over such websites or web pages and therefore accepts no responsibility for the content, commercial activities, products, and services included therein that may be viewed directly or indirectly through this website via such links, in particular those that may correspond to content of added value for the user, such as leisure, entertainment, curiosities, advice, etc., and those websites of brands sponsored by GENESIS.
The presence of links on the GENESIS website, unless expressly stated otherwise, is for informational purposes only and in no case may they be considered as a suggestion, invitation, sponsorship, distribution, or recommendation regarding them.
These links do not represent any type of relationship between GENESIS and the individuals or companies that own the websites that can be accessed through these links, nor between GENESIS and the centers or institutions sponsored by GENESIS or with which it collaborates. GENESIS reserves the right to unilaterally remove the links that appear on its website at any time.
In any case, GENESIS disclaims all liability in relation to the services provided by such third parties in respect of any claims of any nature and lawsuits that may be filed in relation thereto.
8. Nullity and ineffectiveness of clauses
If any clause of these General Conditions of the website is declared totally or partially null and void or ineffective, this shall only affect that provision or part thereof that is null and void or ineffective, with all other provisions remaining in force, the rest of the general conditions and said provision or part thereof shall be deemed not to have been included, unless, due to its essential nature to these general conditions, it would affect them in their entirety.
9. Applicable law and jurisdiction
The General Conditions governing this website and all relationships that may arise from its use shall be governed by Spanish law.
Any dispute that may arise from access to or use of this website shall be subject to the exclusive jurisdiction of the consumer's jurisdiction in Spain.
September 2025.
© Copyright 2025 Hyundai Motor España, S.L.U. All rights reserved.
Hyundai Motor España S.L.U. with Tax ID Number B85754646. (Madrid Commercial Registry, Volume 26,937, Folio 99, Page M-485428, 1st entry), tel: 913605260