Vehicles manufactured/sold by Hyundai Motors Company (hereafter referred to as the “Company”) are designed/produced in accordance with relevant laws regarding vehicles and emission parts through the inspection process according to the quality control standard. Any defects found under normal use and maintenance according to the inspection and maintenance cycle and guideline specified in the instruction manual are covered as the below in accordance with the Company’s Warranty Policy and relevant laws including Automobile Management Act, Framework Act on Consumers and Clean Air Conservation Act.
If any component within a vehicle purchased by a customer, was normally used and maintained according to the inspection and maintenance cycle and guideline specified in the instruction manual provided by the Company, is still under a valid warranty period, and is still under a valid warranty mileage is found to be defective as described in the below items, the defective component will be repaired or replaced with a new component, or with the Company’s authorized re-manufactured parts.
- The warranty period starts from the date of sales of a new vehicle. The warranty expires according to the period or mileage, whichever occurs first.
| Category | Warranty Period | Warranty Mileage | Note | |
|---|---|---|---|---|
| Car body and general components | 5 years | 100,000km | ||
| Engine and powertrain parts | 5 years | 100,000km | ||
| Cooling/heating parts | 5 years | 100,000km | Covered for the first year from the date of purchase with no mileage limitation | |
| Emission parts | 7 years | 120,000km | Electronic Control System(ECU), purification catalyst, selective catalytic reduction, NOx reduction catalyst, emission particulate filter | |
| Other emission parts | 5 years | 100,000km | ||
| Corrosion on any external surface of car body panels | 5 years | 100,000km | Body Panel : Hood; door; pillar (A, B and C); and fender; tailgate; roof; and side sill panel | |
| Perforation by corrosion | 7 years | - | Event of perforation by corrosion originating from the surface of the vehicle | |
| For corporate | 7 years | 140,000km | ||
‘For corporate’ refers to the vehicles for profit-making corporates or individual businesses.
- The warranty period of peripheral devices of engine and powertrain are applied equally as the warranty period of car body and general components
| Category | Key Parts | Peripheral Devices |
|---|---|---|
| Engine |
- Cylinder head/block and its internal parts - Valve gear and its internal parts - Oil pump, water pump, thermostat and gasket - Intake/exhaust manifold and fly-wheel - Engine timing tensioner and timing chain, oil cooler and oil control valves - Gaskets and seals in the engine |
- All electronic units (generator, alternator, motors, preheating system,
resistance, cables, wires, sensor, relay and switches) - Cooling device (radiator), exhaust and muffler - All LPG related parts (Note: a separate set of rules are applied on emission parts.) - Engine mounting, timing belt, surge tank, turbo charger |
| Transmission and Propeller Shaft |
- Manual/automatic transmission - Propeller shaft and relevant parts, constant velocity joint (except rubber boot) - Drive plate |
- Clutch and transmission operating device, transmission oil cooler - Bracket and mounting to equip transmission, input/output sensor - Inhibitor switch, driven gear |
| Front/rear Axle |
- Differential gear and axle housing, axle shaft - Gaskets and seals in the axle |
- All parts in suspension, brake and steering
(including axle parts such as wheel hub, knuckle, king-pin and ball joint) - Hub bearing |
| Category by System | Emission Gas Parts |
|---|---|
| 1. Exhaust Gas Conversion System |
O2 Sensor; purification catalyst; emission particulate filter; selective catalytic reduction system; urea injection pump; and control unit; NOx reduction catalyst; and regenerative heater |
| 2. Exhaust Gas Recirculation System | EGR valve; EGR control themo valve; and EGR cooler |
| 3. Evaporative Control System | Purification control valve vapor storage canister; and filter |
| 4. Positive Crankcase Ventilation System | PCV valve |
| 5. Secondary Air Injection System | Air pump; and reed valve |
| 6. Fuel Supply System |
Electronic control system; throttle position sensor; pressure sensor; carburetor; mixer; fuel injector; fuel pressure regulator; coolant temperature sensor; fuel pump; and idle speed control system |
| 7. Ignition System | Distributor of ignition system except for loader and cap |
| 8. Onboard Emission Diagnostic Device |
Catalyst monitor; heated catalyst monitor; misfire monitor; evaporative system monitor; secondary air system monitor; air conditioning system monitor; fuel system monitor; O2 sensor monitor; exhaust sensor monitor; exhaust gas recirculation system monitor; positive crankcase ventilation monitor; thermostat monitor; engine cooling system monitor; cold start emission reduction strategy monitor; variable valve timing system monitor; direct ozone reduction system; and other monitoring system |
| 9. Intake System | Turbo charger; by-pass valve; ducting; intercooler; and intake manifold |
| 1. Normal maintenance services that shall be done regularly | Fuel system cleaning, wheel alignment, wheel balance, engine tune-up, brake inspection and adjustment |
| 2. Replacement of consumable parts |
Ignition plug, motor brush, clutch disk, brake lining, nozzle, glow plug, fuse, wiper blade, belts, filters, rubber bushes, bulbs and oils |
| 3. Any cost except for the cost of part(s) used and the cost of labor at the time of a warranty repair | transportation, accommodation, and any expenses due to loss of use of the vehicle and taxes and the public utilities’ charge |
| 4. Any functional irregularities that are acknowledged to have no direct effect on general quality and performance of the vehicle | slight noise, vibration, odor, exterior, operational sensation, and etc. |
| 5. Any defects resulting from negligence of proper maintenance as required in the Instruction Manual | |
| 6. Any defects resulting from repairs done in unauthorised service centres or the service network, or use of Non-genuine Hyundai parts or accessories are not approved by Hyundai. | |
| 7. Use of improper or insufficient fuel, fluids or lubricants | |
| 8. Any defects resulting from modifications, alterations or tampering that can affect the performance and/or safety of the vehicle (including but not limited to removal, modification and alteration of part (s) in the emission gas purification system). | |
| 9. Any defects which are attributable to the modification of the vehicle, including but not limited to modifications of the performance, exterior and installations of additional part(s). | |
| 10. Any defects resulting from overloading, negligence, delayed repair, accident or natural disaster. | |
| 11. Any defects resulting from use of improper or contaminated fuel. | |
| 12. Any vehicle, in which the actual mileage cannot be confirmed because the odometer has been altered, or modified, or because the odometer was neglected for some time despite its damage | |
| 1. Any rust/corrosion due to accident, crash, installation of device(s) on the car surface, or alteration of car exterior |
| 2. Any rust/corrosion due to environmental pollution or acid rain, birds excrement, hail, or exposure to (excessive) direct sunlight |
| 3. Any rust/corrosion due to neglect, misuse, or abuse |
| 4. Scratches caused by external shocks, scratches caused from automatic car wash, or paint or body damages that can develop corrosion on the surface |
| 5. Any rust/corrosion due to improper undercoating, or use of other anti-corrosion additives |
| 6. Any rust/corrosion due to use of chemicals including oils, polish, cleaner, abrasive, and solvent. |
For any conflict about return and exchange, follow Consumer Dispute Resolution Criteria - applied only on non-commercial sedans, non-commercial compact vans and non-commercial compact freight vehicles
If you have any question after receiving a service from our High-tech Centers or blueHands, please contact Genesis Customer Center (080-700-6000)