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PEACE OF MIND AS STANDARD
GENESIS 5 YEAR CARE PLAN
FIVE-YEAR WARRANTY
All new Genesis models come with a five-year unlimited mileage warranty for private owners.
COMPLIMENTARY SERVICES
Not just 5 years' scheduled servicing but we collect and return your car and provide a courtesy car too.
24/7 HELP
For added peace of mind, all new Genesis cars come with five years' roadside assistance, available 24/7.
FREE UPDATES
Your connected car services, infotainment software and sat nav maps will be kept updated at no cost to you.
YOU'RE IN SAFE HANDS
Every new Genesis comes with our 5 Year Care Plan that includes five years' warranty, scheduled servicing, digital updates and even a courtesy car while we look after yours.
5 Year Care Plan T&Cs apply
FIVE-YEAR WARRANTY
Our warranty says everything about the quality of our manufacturing and workmanship. It includes mechanical repairs, replacement of defective components and repair of paint damage for up to 5 years and repair of rust damage for up to 12 years with unlimited mileage.
Genesis Warranty T&Cs apply
The Genesis 5 Year Care Plan
Coverage & Limitations
Guarantor Details
We, Genesis Motor Deutschland GmbH, located at Strahlenbergerstraße 110-112 in 63067
Offenbach am Main ("Genesis"), are the warrantor of the Genesis Warranty.
Warranty Duration
All Genesis passenger cars (weighing up to 3500 kg) are covered by the Genesis warranty, which is valid for a period of five years without mileage limitation, starting from the date of first registration.
Warranty Coverage
All components that are part of the original vehicle specification, that are manufactured or supplied by Genesis (excluding tires and accessories), which are found to be defective in manufacture during normal use of the vehicle, will be repaired or replaced at the discretion of Genesis at no cost to the vehicle owner.
Transfer Of Warranty
The Genesis warranty applies on a vehicle-by-vehicle basis. In the event of a change of ownership of your Genesis vehicle, the benefits of the Genesis warranty may also be claimed by subsequent owners within the warranty period.
Complimentary Services
As a Genesis owner you enjoy five years' reassurance at no cost to you.
GENESIS PERSONAL ASSISTANTS
Here to help you with everything from arranging a test drive to choosing, buying and organising servicing, Genesis Personal Assistants are at the heart of the Genesis difference.
SCHEDULED SERVICING
All scheduled servicing is included for the first five years or 75.000 kilometer of ownership.
WE COME TO YOU
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WE COLLECT AND RETURN
When a service is due, we collect your car then bring your serviced car back. At home or at work, at no extra cost.
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COURTESY CAR
If needed, we will leave a Genesis courtesy car for you while we carry out warranty work or scheduled servicing.
24/7 Help
All day, all year and throughout Europe. The Genesis Care Plan includes five years' assistance. For immediate help, contact us on the number below.
CALL 0800 72441611¹
TRANSFORMING CAR OWNERSHIP
The Genesis 5 Year Care Plan¹ is key to the way we are transforming luxury car ownership and providing unprecedented levels of service. It is a comprehensive Care Plan designed to make your driving experience hassle-free and enjoyable with the seamless delivery of service.
ACCIDENT ASSISTANCE
Don't worry if your Genesis is damaged in an accident. Our factory-trained repair technicians will make it as good as new and all our repairs come with a 5-year repair guarantee.
Free Connected Services and Updates
To keep you in touch and in control, enjoy free Genesis connected services and regularly updated software for the navigation, information and entertainment systems.
UPDATES ON THE GO
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NAVIGATION SOFTWARE
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OTA SOFTWARE UPDATES
You needn't remember to update software. With easy Over-the-Air (OTA) updates, the latest software versions are wirelessly transmitted to your Genesis and safely installed.
Learn More
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Stay on the right track, with free updates to your Genesis's sat nav maps.
Learn More -
You needn't remember to update software. With easy Over-the-Air (OTA) updates, the latest software versions are wirelessly transmitted to your Genesis and safely installed.
Learn More
GENESIS CONNECTED SERVICES
Get the most out of your Genesis with the Genesis Connected Services app. Add smart navigation features, safety system and vehicle reports and remote control directly from your smartphone.
Get Your Genesis
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Find out how we do away with the stress of buying and owning a car to make it a pleasure. Learn MoreGenesis Difference
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1 Additional charges may apply when calling from a mobile network or from abroad.