Services & Resources
PEACE OF MIND AS STANDARD
The Genesis 5 Year Care Plan¹ is key to the way we are transforming luxury car ownership and providing unprecedented levels of service. It is a comprehensive Care Plan designed to make your driving experience hassle-free and enjoyable with the seamless delivery of service.
Included in your Genesis Care Plan, we offer scheduled servicing for 5 years or 75.000 kilometers and we also collect and return the car to your door.² This applies to any necessary work including warranty or scheduled servicing. Simply contact your Genesis Personal Assistant who will make it all happen. We can even arrange a courtesy car to minimise any disruption.
To keep you on the right track, your 5 Year Care Plan also includes updates to your in-car navigational maps.
Discover an even more enjoyable driving experience: The Genesis Connected Services app adds maximum convenience to connected driving with its smart navigation features, various safety systems and vehicle reports, and remote control directly from your smartphone.
Your Genesis car will come with 5 years complimentary roadside assistance.³ This covers you 24 hours a day, 365 days a year across Europe. Should your vehicle need help you just call one of our Roadside Support Agents. If the issue cannot be resolved, your car will be taken to a Genesis Operations Centre. We will then provide options for your onward journey.
When it comes to your safety, we aim to think of everything so you can enjoy a carefree drive. Including a Genesis Care Plan with an Accident Assistance Service.
So, should your Genesis be damaged in an accident, don't worry. Our factory-trained technicians will repair it back to factory standards, we'll provide a 5-year repair guarantee and your Genesis will be back on the road in no time. However, this may not be the case if you go to a repairer via your insurance company – unless you've insured with the Genesis Car Insurance. Let us provide a comprehensive offer for your convenience.
The Genesis 5 Year Warranty⁴ reflects our exceptional attention to detail in quality craftsmanship and build. In the unlikely event of a manufacturing defect you have added peace of mind with your Genesis Warranty.
1 5 Year Care Plan T&Cs apply
2 Collection and delivery included for scheduled servicing and warranty.
3 Genesis Roadside Assistance T&Cs apply
4 Genesis Warranty T&Cs apply