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For Genesis Owners

THE OWNERSHIP EXPERIENCE, EVOLVED.

Our business is the creation of the classic, the enduring, the timeless. That’s why we’ve engineered the Genesis ownership experience to extend
far and beyond the purchase date of any individual Genesis vehicle - to set new standards in automotive post-purchase service. This is luxury,
your way. Scroll down to see the suite of ownership benefits built into your Genesis that you have on hand.

Genesis Service Concierge

We believe you should find the ongoing care of your Genesis to be seamless. Our team is ready to make sure that belief is fulfilled to the highest levels.

1

Complimentary scheduled servicing for 5 years


Delegate responsibility for the mechanical wellbeing of your new Genesis to us. Our technicians are factory-trained and experts on Genesis vehicles – will spend that time doing whatever’s necessary to ensure your Genesis continues to perform at its peak. The continuity of their care will also ensure optimised resale value.


Disclaimer: Available on eligible vehicles only, up to the earlier of 5 years/75,000 kms (non turbo) or 5 years/50,000 kms (turbo). Terms, conditions and exclusions apply.

2

Servicing that comes to you


We wouldn't want to take any time from your diary. That's why for new vehicle owners, we'll come to a location of your choice to pick up your vehicle and take it to one of our service valet dealers. After our technicians have finished and all key performance indicators have been assessed and achieved, we'll return your Genesis to a location you specify, at a time that suits your availability. It means you may never actually step into one of our servicing centres, but you are of course always welcome to visit.


Disclaimer: Service range is within 70km driving distance from Sydney, Melbourne or Brisbane CBD. Available for the first owner of a New Genesis vehicle compliance plated Aug 1 2020 onwards. Terms and conditions apply.

3

Complimentary courtesy vehicle


Maintaining your Genesis should never compromise your routine nor your other obligations. That's why Genesis offers the first owner of a New Genesis a courtesy vehicle, which will be left at your disposal while your own car is being meticulously attended to, to minimise any disruptions.


Disclaimer: Service range is within 70km driving distance from Sydney, Melbourne or Brisbane CBD. Available for the first owner of a New Genesis vehicle compliance plated Aug 1 2020 onwards. Terms and conditions apply.

GENESIS CARE

Genesis Care

We are committed to setting new benchmarks for luxury vehicle ownership.

1

24/7 customer service care


It’s rare for issues to reveal themselves at convenient times. That’s why we’re at your service at any time to discuss and action anything to do with your Genesis. Click here to go now

2

24/7 Premium Roadside Assistance


From the first time you take to the road and for 60 months thereafter, your every outbound venture is automatically safeguarded by our Australia-wide roadside assistance program. A flat battery, a damaged tyre, accident assistance, towing… in the event you’ve been impacted and need assistance, we’ll always go the extra mile to get you moving again, and in true Genesis style.


Disclaimer: Roadside Assistance only available for vehicles (excluding rental buyers & taxis) that complete annual scheduled maintenance service organised by us. Terms, conditions and exclusions apply.

3

5-Year/Unlimited Km Warranty


Your Genesis underwent stringent benchmark testing prior to being delivered to you. To maintain those benchmarks (and the technology, materials and workmanship that underpin them), your Genesis is supported by our comprehensive warranty for a full five years – a warranty unaffected by the distances you travel in that period.


Whenever you drive your Genesis, peace of mind follows.


Disclaimer: New vehicles for private use only. Excludes vehicles used at any time for ‘commercial application’ for which a 5 year / 130,000km (whichever occurs first) warranty applies. Refer to full warranty terms and conditions for details and other exclusions.

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