THE OWNERSHIP EXPERIENCE, EVOLVED
Genesis is the creation of the classic, the enduring, and the timeless. That’s why we’ve crafted the Genesis ownership experience to extend far and beyond the purchase date, redefining what it means to own a luxury vehicle. This is luxury, your way.
Your new Genesis comes with up to five years' worth of complimentary scheduled servicing1. Our technicians are experts on all Genesis vehicles, ensuring your car is taken care of according to its maintenance schedule. Rest assured, we'll go above and beyond to keep your Genesis performing at its peak.
From the first time you take to the road, your every outbound venture is automatically safeguarded by our Australia-wide premium roadside assistance program2. Simply call us on 1800 90 80 70 (option 3) and we’ll get you moving again, and in true Genesis style.
Your Genesis underwent rigorous testing before being delivered to you. To maintain those high standards, your car is backed by our comprehensive warranty3 for a full five years, unaffected by the distances you travel in that period. Wherever you drive your Genesis, peace of mind follows.
5-year unlimited kilometre warranty applies to new vehicles for private use only. 5 year / 130,000km (whichever occurs first) warranty applies to vehicles used at any time for ‘commercial application’. Full warranty terms, conditions and exclusions https://www.genesis.com/au/en/terms-of-use/warranty.html
It’s rare for issues to reveal themselves at convenient times. That’s why we’re at your service at any time to assist with any inquiries and feedback related to your Genesis.
If you live within a 70km driving distance from a Genesis outlet, our Concierge Team will arrange for your vehicle to be picked up and dropped off. Additionally, you can enjoy the use of a courtesy car4 during your first five scheduled services.
Disclaimers
1 Scheduled servicing refers to the ‘scheduled maintenance’ services recommended by Genesis and specified in the normal scheduled service summary supplied with the vehicle at the time of delivery. Complimentary scheduled servicing is available on eligible new vehicles only, as follows:
(a) the earlier of 5 years or 75,000 kms (applies to all Electric vehicles, Diesel vehicles and GV70 range); or
(b) the earlier of 5 years or 50,000 kms (applies to all Petrol vehicles, except GV70 range).
Complimentary scheduled services must be carried out by Genesis Motors Australia or an authorised Genesis repairer. Complimentary scheduled servicing only available when customer presents their vehicle at each of the relevant service intervals. Scheduled servicing excludes wear and tear items and additional work or components required not listed in the vehicle’s manufacturer service book.
2 Roadside Assistance coverage varies between Genesis models, and not available for vehicles used as rental cars, taxis and/or rideshare. Roadside assistance coverage applies upon purchase of a new Genesis vehicle as follows: (a) 5 years standard on Petrol/Diesel vehicles; plus, every annual scheduled service performed by Genesis Motors Australia or an authorised Genesis repairer will provide an additional 12-months coverage, each year after the initial 5 years, up to 10 years. (b) 10 years standard on all Electric vehicles. Terms, conditions and exclusions apply.
3 5-year unlimited kilometre warranty applies to new vehicles for private use only. 5 year / 130,000km (whichever occurs first) warranty applies to vehicles used at any time for ‘commercial application’. Full warranty terms, conditions and exclusions HERE.
4 “Genesis To You” benefits are available only for the first owner of new Genesis vehicles compliance plated Aug 1, 2020, onwards. Benefits only available within 70km driving distance from your nearest Genesis outlet. Vehicle pick-up/drop-off and loan car subject to availability and eligibility.