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Terms of Use
Terms of Use

Genesis At HomeGenesis At Home

All vehicles sold by Genesis Motors Canada come equipped with 5 Years/100,000 km (whichever occurs first) Complimentary Scheduled Maintenance, At Home Valet with Courtesy Vehicle Service, Comprehensive Limited Warranty, Complimentary Multimedia & Navigation Map Updates, and 5 Years/Unlimited km Genesis Connected Services and 24/7 Enhanced Roadside Assistance. The services are provided to customers within 50 km (driving distance) of the closest authorized Genesis distributor. Services are only offered in Canada. Some limitations apply. See an authorized Genesis Distributor for complete details.

Genesis One Price PromiseGenesis One Price Promise

The Genesis One Price Promise: Genesis Motors Canada establishes one national price for each Genesis vehicle model, trim, colour, option, and accessories combination (before taxes, regulatory fees, and levies which will vary by province/territory). Applicable licence, insurance, and registration fees extra.

Complimentary Scheduled MaintenanceComplimentary Scheduled Maintenance

The Complimentary Scheduled Maintenance covers all regular maintenance as described in the Service Passport, including for example oil changes, tire rotation and regular inspection. The plan does not include repair or maintenance of parts that experience wear and tear and other repairs that are not identified by the Service Passport. Plan covers regular maintenance based on normal driving conditions, as described in the Service Passport for your vehicle. Higher frequency intervals are not required or supported by Genesis Motors Canada.

At-Home Service ValetAt-Home Service Valet

Genesis courtesy vehicles will be provided to customers for all regular maintenance and warranty work. Pickup & delivery service is available for manufacturer's warranty and scheduled maintenance. Courtesy vehicles and valet service are administered by each Genesis distributor and are subject to the specific terms & conditions in each distributor’s courtesy vehicle, valet service, and ancillary agreements. The services are provided to customers within 50 km (driving distance) of the closest authorized Genesis distributor. Services are only offered in Canada. Some limitations apply. See an authorized Genesis distributor for complete details.

Comprehensive Limited Warranty Comprehensive Limited Warranty

Genesis Comprehensive Limited Warranty coverage covers most vehicle components against defects in workmanship under normal use and maintenance conditions. Refer to the Service Passport for complete details on Genesis Warranties.

Multimedia & Navigation Map Updates Multimedia & Navigation Map Updates

Map updates will be provided at no charge for 5 years/100,000 km (whichever occurs first), by either customer download or having the updates done by your distributor during a scheduled maintenance. Includes up to 2 updates per year (maximum of 10 updates).

Genesis Connected Services Genesis Connected Services

Genesis Connected Services includes 5 years of service without charge. Genesis Connected Services is available for new vehicle purchases and leases subject to the Genesis Connected Services subscription terms and conditions. Only use Genesis Connected Services and corresponding devices when safe to do so. Cellular and GPS coverage is required. Features, specifications, and fees may vary by model and are subject to change. Some limitations apply. For more on details and limitations, please refer to the Genesis Connected Services Agreement – Terms and Conditions or your authorized Genesis distributor.

GCS is available on select models and trims. GCS requires activation and an active GCS subscription agreement, subject to the GCS Terms and Conditions and the Privacy Notice, which can be found at https://www.genesisconnect.ca/support/privacy. Your Genesis Connected Services (“GCS”) subscription continues for as long as you own or lease your vehicle and have a valid GCS account. You cannot transfer your GCS subscription to another person or vehicle even if it is another Genesis vehicle that you own or lease. The Genesis Intelligent Assistant app requires a compatible device that has a compatible operating system and may not be supported by all devices and/or operating systems. Devices, and related accessories and equipment are not included and must be purchased separately. Only use GCS and corresponding devices when safe to do so. Cellular and GPS coverage is required, and not all GCS services are available everywhere, particularly in remote or enclosed areas, or on vehicles at all times. Features, specifications, and fees are subject to change. All GCS services rely on digital wireless telecommunications technology outside of our control and in the control of the wireless carriers who provide the telecommunications technology; GCS services are dependent on the cellular networks, such as 4G, controlled and maintained by third-party wireless carriers. Telecommunication technologies have been known to change over time. If and when these networks change and discontinue services, or the underlying technology required to support GCS is obsolete, then the connected services will not work, and we will be forced to cancel impacted GCS services. All GCS services require either (i) a fully functional Data Control Unit, with all integrated components, including but not limited to a modem, a microcomputer, a telematics control unit, and a SIM; or (ii) in the case of certain older model vehicles, an operational modem (collectively, the “Required Components”). If any of the Required Components, as applicable, are not operational, GCS services may be limited, disrupted, or completely unavailable. The Required Components can be subject to degradation. Degradation refers to the gradual decline in performance or functionality of the Required Components over time, caused by factors such as hardware wear and tear, component aging, or environmental stressors. Subject to any applicable warranties, Hyundai Auto Canada Corp. is not responsible for repairing or replacing the Required Components.

24/7 Enhanced Roadside Assistance 24/7 Enhanced Roadside Assistance

The Genesis 24-Hour Roadside Assistance Program is a limited service and does not cover certain costs or expenses. Roadside Assistance is not a warranty.