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FAQFAQ

We have gathered frequently asked questions and their answers in one place.We have gathered frequently asked questions and their answers in one place.

FREQUENTLY ASKED QUESTIONS

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ALL
General Questions
GENERAL
Electric Charging
ELECTRIC
Technology
TECHNOLOGY
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ROADSIDE ASSISTANCE
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GENESIS EXPERIENCE
CERTIFIED PRE-OWNED
FINANCE AND LEASE
PROTECTION PRODUCTS
[PROTECTION PRODUCTS]

Does Genesis offer an extended warranty?

Genesis offers several Extended and Appearance Protection plans for added peace of mind. Extended Protection plans provide coverage for a wide range of electrical and mechanical repairs; meanwhile, Appearance Protection plans are available to cover an extensive list of cosmetic damages, ensuring your Genesis maintains its showroom elegance.

[PROTECTION PRODUCTS]

Is the Genesis Extended Protection plan transferable if I decide to sell my vehicle to a private buyer?

Genesis Extended Protection plans are fully transferable to subsequent private owners.

[PROTECTION PRODUCTS]

What specific types of exterior and interior damage are covered under Genesis Appearance Protection?

Genesis Appearance Protection provides coverage for a wide range of cosmetic damage, from exterior dents and windshield chips to tire and rim damage and interior upholstery rips, tears, and burns. For more information, please consult our Appearance Protection brochure.

[PROTECTION PRODUCTS]

What kinds of road hazard damage are covered by the Genesis Tire and Rim Protection plan?

Genesis Tire and Rim Protection offers coverage for alloy and machine-finished rims damaged by road hazards. Additionally, the plan provides up to $150 towards rim shipping and car rental if needed. For more information, please consult our Tire and Rim Protection brochure.

[PROTECTION PRODUCTS]

Which lease-end charges does Genesis Excess Wear & Use Protection provide coverage for?

Genesis Excess Wear & Use Protection provides up to $7,500 in coverage for common excess wear and lease-end fees, including charges for excessive mileage, missing equipment, exterior dents and scratches, stained paint, damaged headlamps, broken mirrors, stained carpets, ripped or burned upholstery, and more. For more information, please consult our Excess Wear & Use Protection brochure.

[PROTECTION PRODUCTS]

Can the cost of a Genesis Protection Plan be included in my monthly financing or lease payments?

If a Genesis Protection Plan is purchased for a leased or financed vehicle, the cost is typically applied to monthly payments.