Frequently Asked Questions
Genesis Motor America is a luxury division of Hyundai Motor Company Inc., delivering luxury vehicles that blend bold design, innovative technology, and the warmth of Korean‑inspired hospitality. Rooted in our Athletic Elegance philosophy, we craft refined performance and thoughtful, end‑to‑end customer experiences across a growing portfolio of electric and gasoline models.
Genesis Motor America, the luxury division of Hyundai Motor Company Inc., offers a growing range of award-winning SUV, sedan, and electric models assembled in Ulsan, South Korea and Montgomery, Alabama.
Genesis offers a full lineup of luxury sedans, SUVs, and electric models. The Genesis sedan collection—G70, G80, and G90—blends athletic performance with modern elegance. The SUV portfolio—GV70, GV80, and the dynamic GV80 Coupe—delivers intuitive technology, refined craftsmanship, and versatile performance. For those seeking electrification, the GV60 and Electrified GV70 provide effortless innovation and ultra‑fast‑charging capability.
Genesis vehicles undergo rigorous testing by independent automotive industry experts and consistently demonstrate exceptional safety, with several models earning top honors such as IIHS TOP SAFETY PICK awards and 5-Star Overall Safety Ratings from NHTSA. Every new Genesis model’s reliability is backed by a 5‑year/60,000‑mile New Vehicle Limited Warranty and 24/7 Roadside Assistance for 5 years/unlimited miles.
Please visit Genesis Ownership to learn more.
Genesis has earned numerous safety accolades, including multiple IIHS TOP SAFETY PICK awards and 5‑Star Overall Safety Ratings from NHTSA across our sedan and SUV lineup. Models such as the GV60, GV70, Electrified GV70, GV80, and G90 exemplify our commitment to advanced safety engineering and passenger protection.
Please visit Awards and Accolades to learn more about Genesis vehicle safety awards.
Genesis Concierge offers shoppers a premium pathway to personalized, white‑glove support—ensuring every step of the journey is effortless and tailored to your needs. The Genesis Concierge team provides expert guidance about vehicle features, helps you compare models, coordinates test drives, assists with your purchase, and can even arrange convenient home delivery.
Please visit Genesis Concierge to learn more. If you’d like a Genesis Concierge specialist to contact you, simply submit this request form.
Please visit our retailer locator to find your nearest Genesis Retailer.
Genesis owners enjoy a suite of ownership benefits, including a 5-year/60,000-mile New Vehicle Limited Warranty, complimentary Genesis Connected Services, convenient Service Valet for scheduled maintenance, and 24/7 Roadside Assistance for 5 years/unlimited miles.
Visit Genesis Ownership for more information on ownership benefits.
Genesis electric vehicles produced from 2023–2025 are equipped with the Combined Charging System (CCS) port for charging. Starting with the 2026 model year, all Genesis EVs will come installed with the North American Charging Standard (NACS) port. Both CCS and NACS ports are ultra-fast charging compatible.
A vast charging network is available to all Genesis EVs including 20,000 Tesla Superchargers and upcoming access to 30,000 IONNA network chargers.
Visit Genesis Electric for more information.
Genesis offers a range of memorable events, from premier golf tournaments such as the Genesis Invintational, TGL, the Scottish Open, and the Presidents Cup, to being the leading sponsor of the Gold Gala. Guests can also explore Genesis House in New York, where bespoke art installations and elevated culinary experiences showcase the brand’s design and hospitality. Additionally, Genesis vehicles are regularly featured at major auto shows, including Los Angeles and New York.
Visit News and Events for the latest event details.
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For personalized vehicle guidance or a bespoke test‑drive experience, contact Genesis Concierge at 1 (888) 209‑2637 or submit an online request here.
For ownership support, reach Genesis Customer Care at 1 (844) 340‑9741. Additional assistance is available through our Customer Assistance Center.