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Genesis Concierge

We Are Here Every Step of the Way

We make finding the perfect luxury vehicle simple. Genesis Concierge is a personal shopping service that gathers the information you need, arranges at-home test drives personally works with retailers for you and more. Whatever you need, from wherever you are, they’re here to help.


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Nice to Meet You

Expect a level of service that is always exceptional. Your Genesis Concierge gets to know you and customizes the shopping experience to your needs. From start to finish, it’s a seamless shopping journey.

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Exceeding Your Expectations

Every Genesis Concierge is ready to go above and beyond. That includes scheduling test drives—starting at your front door in many markets—and working directly with your local Genesis Retailer to address any concerns. 

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We're at Your Service

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Let's Begin

A Genesis Concierge is waiting to help. Simply complete this form to tell us what model you are interested in and a Genesis Concierge will respond using your preferred communication method: email, phone or text.

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Meet Your Concierge

A Genesis Concierge is ready to ensure we understand your needs so we can gather information, compare vehicles, book a test drive, or go to purchasing. Whatever you need, we’re here to help.

Find Your Pefect Match

When the time comes for you to make a purchase or lease a vehicle, your Genesis Concierge will work with your local Genesis Retailer to ensure you receive priority service, including convenient options like home delivery of your paperwork and, where permitted, even the delivery of your vehicle itself.

Contact Us Directly

You can request Genesis Concierge assistance by calling us at 888-209-2637 or click the link to request a callback. We look forward to hearing from you.


Monday – Friday: 6:00 a.m. – 8:00 p.m. PT
Saturday: 6:00 a.m. – 6:00 p.m. PT
Sunday: 7:00 a.m. – 5:00 p.m. PT

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The Genesis Experience

Whether you’re purchasing your first Genesis, renewing a lease or looking to upgrade to a newer model—we want your experience to be exceptional. Get to know our suite of white glove benefits designed to make your shopping and ownership experience unforgettable.