GENESIS CARES

WE BELIEVE BUYING A CAR IS A RELATIONSHIP.
NOT A TRANSACTION.

Offering programs such as Genesis Concierge and Service Valet, Genesis Cares is an initiative that focuses on tangible services that go above and beyond for Genesis owners. Because a relationship means we are in this together.

HURRICANE IAN RESPONSE
  • GENESIS OWNERS

    Genesis is here to support our owners in their time of need.* If you reside in select areas of Florida, and a Genesis vehicle you purchased or leased within the past 3 years was damaged by Hurricane Ian, we will cover your insurance deductible up to $500. In select regions, towing and roadside assistance may also be available. And for additional help with financial hardship, call Genesis Finance at (844) 363-7477 for support options.

  • ALL GENESIS GUESTS

    Whether you are new to Genesis or a loyal owner, we want to help if your vehicle was damaged* by Hurricane Ian on September 28, 2022. Take advantage of $2,000 off any new 2022 or 2023 Genesis; and if you are a qualified Genesis Finance customer, defer your payments for 90 days.

  • HUMANITARIAN AID

    Rebuilding starts with community. That is why we teamed up with the American Red Cross to donate $1 Million for relief efforts. Additionally, for every new Genesis sold in October, a $50 donation will be made towards disaster relief.

GENESIS CONCIERGE

The easiest and newest way to shop for a vehicle, Genesis Concierge is a Genesis Cares program offering complimentary personal shopping services. Connect with your concierge to ask questions, book a test drive,* request information or even check inventory. Whatever you need. On your terms.

EXPERIENCE

AT YOUR SERVICE.

True luxury is about the complete experience. Designed around real needs and wants, respecting how you actually live. This is the Genesis Experience, our thoughtfully crafted suite of owner benefits.

  • GENESIS CONNECTED SERVICES

  • genesis service valet

  • MULTIMEDIA & NAVIGATION UPDATES

  • COMPLIMENTARY MAINTENANCE

  • SIRIUSXM ALL ACCESS

  • 24/7 ENHANCED ROADSIDE ASSISTANCE

  • GENESIS CONNECTED SERVICES

    Your Genesis includes 3 years of complimentary Connected Services* which offers a suite of safety, guidance and remote features, such as Enhanced Roadside Assistance, Destination Search powered by Voice and Remote Start with climate control.

  • genesis service valet

    You may never set foot in our service center. With complimentary Genesis Service Valet* for 3 years or 36,000 miles, we’ll perform a remote diagnostic check, pick up your vehicle, send a Courtesy Replacement and return your Genesis when it’s ready.

  • MULTIMEDIA & NAVIGATION UPDATES

    Advanced technology includes complimentary map updates to your vehicle’s navigation system, to ensure you’re always accessing the most up-to-date mapping. Updates* are available annually as part of your routine maintenance visit for 3 years.

  • COMPLIMENTARY MAINTENANCE

    Enjoy a worry-free ownership experience that includes Complimentary Scheduled Maintenance* for 3 years or 36,000 miles; whichever comes first. Plus, complimentary oil changes every normally scheduled maintenance appointment.

  • SIRIUSXM ALL ACCESS

    With a 3-month free trial of SiriusXM All Access* you’ll enjoy more than 150 channels of news, talk and entertainment.

  • 24/7 ENHANCED ROADSIDE ASSISTANCE

    The most essential luxury of all is peace of mind. Should your travel plans take an unexpected turn, 5-year complimentary Roadside Assistance* provides tire changes or transportation to the nearest Genesis Retailer. Also included is reimbursement for certain overnight inconvenience.

GENESIS SERVICE VALET

A FRIENDLY REMINDER.
WE’RE OPEN AND WE’VE GOT YOUR BACK.

In these uncertain times, we want you to rest easy knowing you can stay home if your vehicle needs servicing. With complimentary Genesis Service Valet,* through your participating retailer, we send a team member to pick up and drop off your Genesis vehicle for service while leaving you a courtesy replacement, ensuring an effortless and safe experience. In addition to all Genesis employees wearing fresh gloves whenever interacting with your car, all vehicles valeted will be protected by plastic seat covers, paper floor mats and plastic steering wheel covers to maintain sanitary conditions in your Genesis.

THANK YOU 

!

Thank you for your interest. A Genesis Retailer will contact you shortly.

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