GENESIS CARES
WE BELIEVE BUYING A CAR IS A RELATIONSHIP.
NOT A TRANSACTION.
Offering programs such as Genesis Concierge and Service Valet, Genesis Cares is an initiative that focuses on tangible services that go above and beyond for Genesis owners. Because a relationship means we are in this together.
HURRICANE IAN RESPONSE
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GENESIS OWNERS
Genesis is here to support our owners in their time of need.* If you reside in select areas of Florida, and a Genesis vehicle you purchased or leased within the past 3 years was damaged by Hurricane Ian, we will cover your insurance deductible up to $500. In select regions, towing and roadside assistance may also be available. And for additional help with financial hardship, call Genesis Finance at (844) 363-7477 for support options.
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ALL GENESIS GUESTS
Whether you are new to Genesis or a loyal owner, we want to help if your vehicle was damaged* by Hurricane Ian on September 28, 2022. Take advantage of $2,000 off any new 2022 or 2023 Genesis; and if you are a qualified Genesis Finance customer, defer your payments for 90 days.
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HUMANITARIAN AID
Rebuilding starts with community. That is why we teamed up with the American Red Cross to donate $1 Million for relief efforts. Additionally, for every new Genesis sold in October, a $50 donation will be made towards disaster relief.
GENESIS CONCIERGE
The easiest and newest way to shop for a vehicle, Genesis Concierge is a Genesis Cares program offering complimentary personal shopping services. Connect with your concierge to ask questions, book a test drive,* request information or even check inventory. Whatever you need. On your terms.
EXPERIENCE
AT YOUR SERVICE.
True luxury is about the complete experience. Designed around real needs and wants, respecting how you actually live. This is the Genesis Experience, our thoughtfully crafted suite of owner benefits.
GENESIS SERVICE VALET
A FRIENDLY REMINDER.
WE’RE OPEN AND WE’VE GOT YOUR BACK.
In these uncertain times, we want you to rest easy knowing you can stay home if your vehicle needs servicing. With complimentary Genesis Service Valet,* through your participating retailer, we send a team member to pick up and drop off your Genesis vehicle for service while leaving you a courtesy replacement, ensuring an effortless and safe experience. In addition to all Genesis employees wearing fresh gloves whenever interacting with your car, all vehicles valeted will be protected by plastic seat covers, paper floor mats and plastic steering wheel covers to maintain sanitary conditions in your Genesis.
HAVE ANY QUESTIONS?
THANK YOU
!
Thank you for your interest. A Genesis Retailer will contact you shortly.
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