Genesis Owners - Genesis Concierge Services

GENESIS EXPERIENCE
AT YOUR SERVICE.

True luxury is about the complete experience. Designed around real
needs and wants, respecting how you actually live. This is the Genesis
Experience, our thoughtfully crafted suite of owner benefits.

GENESIS CONNECTED SERVICES Your Genesis includes 3 years of complimentary Connected Services which offers a suite of safety, guidance and remote features, such as Enhanced Roadside Assistance, Destination Search powered by Voice and Remote Start with climate control.
Legal

Genesis Connected Services/Blue Link is available complimentary for 3 years for 2017, 2018, 2019 & 2020 model-year vehicles with active subscription. Enrollment is required. Only use Genesis Connected Services and corresponding devices when it is safe to do so. Cellular and GPS coverage is required. Features, specifications, and fees vary by subscription plan and are subject to change. Ownership limitations may apply. See your retailer for details. Exclusions may apply.
GENESIS SERVICE VALET You may never set foot in our service center. With complimentary Genesis Service Valet for 3 years or 36,000 miles, we’ll perform a remote diagnostic check, pick up your vehicle, send a Courtesy Replacement and return your Genesis when it’s ready.
Legal

Genesis Service Valet is available for original purchaser of the vehicle from Authorized Genesis Retailers during the scheduled maintenance period which includes scheduled maintenance and normal wear, parts replacement or warranty repairs to your vehicle for 3 years or 36,000 miles, whichever comes first. Coverage area varies by retailer. Charges and fees may apply. Contact your Authorized Genesis Retail Service Advocate for details.
MULTIMEDIA & NAVIGATION UPDATES Advanced technology includes complimentary map updates to your vehicle’s navigation system for 3 years, to ensure you’re always accessing the most up-to-date mapping. Updates are available annually as part of your routine maintenance visit.
Legal

Multimedia and Navigation Map Care updates are available annually for 2017, 2018, 2019 & 2020 model-year vehicles for 3 years after purchase with a regularly scheduled maintenance appointment. Availability timing may vary. Ownership limitations may apply. See your retailer for details. Exclusions may apply.
COMPLIMENTARY MAINTENANCE Enjoy a worry-free ownership experience that includes Complimentary Scheduled Maintenance for 3 years or 36,000 miles; whichever comes first. Plus, complimentary oil changes every normally scheduled maintenance appointment.
Legal

Genesis Complimentary Maintenance is available for 2017, 2018, 2019 & 2020 model-year Genesis vehicles and includes Genesis-approved oil and oil filter change, cabin air filter change and tire rotation at factory recommended scheduled intervals for 3 years or 36,000 miles, whichever comes first. For Genesis G90 vehicles the services also include the replacement of wiper blades, wheel alignment, and brake pads. Ownership limitations and exclusions may apply. See your retailer for details.
SIRIUSXM ALL ACCESS With a 3-month free trial of SiriusXM All Access you’ll enjoy more than 150 channels of news, talk and entertainment.
Legal

All Access SiriusXM audio trial is 90 days. Ownership limitations may apply. See your retailer for details. Exclusions may apply.
24/7 ENHANCED ROADSIDE ASSISTANCE The most essential luxury of all is peace of mind. Should your travel plans take an unexpected turn, 5-year complimentary Roadside Assistance provides tire changes or transportation to the nearest Genesis Retailer. Also included is reimbursement for certain overnight inconvenience.
Legal

Genesis Roadside Assistance is a limited and complimentary service for 5 years/unlimited miles for 2017, 2018, 2019 & 2020 model-year vehicles. Mileage and ownership limitations may apply. See your Genesis Retailer for details. 

EXCLUSIONS
Roadside Assistance is not a warranty and does not include reimbursement for any costs/charges for repairs, parts, labor, property loss, or any other expenses incurred as a result of accident/collision, vehicle abuse, racing, vandalism, or other items not covered by the Genesis New Vehicle Limited Warranty. Also excluded are services for snow tires, repairs to studs, mounting or demounting of snow chains, any fines, fees, or taxes associated with impound towing as a result of any actual or alleged violation of any law or regulation. Off-roading is not covered. To receive service the vehicle must be on a publicly maintained road.

LEGAL
Roadside Assistance services are provided through the American Automobile Association, Inc., Heathrow, FL, and its affiliated motor clubs (collectively, “AAA”), which are independent contractors of Genesis Motor America (“Genesis”). Genesis makes no guarantee or warranty regarding the services provided by AAA and is not liable for the actions of their employees or subcontractors. Genesis reserves the right to limit services or reimbursement to any owner/driver when, in Genesis’ judgment, the claims are excessive in nature, frequency or type of occurrence.