Here’s a quick summary of the types of information we’re gathering—either directly from you or from third parties, through your use of our products and services or your interactions with us.
DATA THAT IDENTIFIES YOU
Unique info which distinguishes you from everyone else
AUDIO AND VISUAL DATA
Electronic data related to vehicle usage/interactions with us
Records of products/services used, purchased or considered
Location records of where your vehicle or device have been
INTERNET USAGE DATA
Electronic data such as browsing, search history and web interaction
Vehicle access data such as fingerprint or face recognition
INFERENCES & TRENDS
Profiles reflecting preferences, characteristics or behavior
Payment info, credit card numbers and related data
Sometimes we use your data individually, while sometimes we may combine it with other information to generate comprehensive group statistics for research and analytics. Collecting personal information helps us improve our products, services and how we operate our business. Here are the primary ways we use it:
PROVIDING YOU WITH SERVICES RELATED TO RUNNING OUR BUSINESS
We may obtain information about you to provide, maintain or improve our services. This may include authenticating you as a user of our systems to perform technical operations (such as updating software), communicating with you about our services, vehicles or other products, responding to your requests, administering events that you participate in, fulfilling your orders, processing your payments, providing technical support, or any other customer service or support purposes.
ANALYZING AND IMPROVING OUR SERVICES AND OFFERINGS
We collect information to better understand how you access and use our vehicles, services and other products. How we apply this information includes research into evaluating and improving our services and business operations, developing new features, products or services, or improving your user experience with our services.
To tailor content to your needs, we collect data such as your location and other details. This is used to personalize information, instructions and experiences, as well as to reach you with more relevant ads and to measure the success of our advertising campaigns.
Sometimes data collection is necessary for the administration of our general business, accounting, record keeping and legal functions. Examples of this include analyzing our business or operational risks and results, collecting outstanding amounts owed, or maintaining business records.
Data collection may be necessary to protect our business operations. Examples include securing our network, information technology, assets or services; investigating, preventing or taking action against violations of our Terms; or detecting and preventing unauthorized access, fraudulent activities or any other misconduct that may threaten the rights or safety of any person or third party.
We may use any data we collect to comply with the law or legal proceedings. For example, we may disclose information in response to subpoenas, court orders, and other lawful requests by regulators and law enforcement, including responding to national security or law enforcement disclosure requirements.
We share your data with three types of partners: affiliates, including Hyundai Motor America and our parent company, service providers and suppliers, and select third parties such as Genesis dealers who use such data to perform services on our behalf. We may share information like driving data and geolocation data, which they may use to better serve you, provide relevant offers, or respond to your requests. Otherwise, your information remains private unless we have your consent to share it.
YOUR PRIVACY RIGHTS & CHOICES
Cookies, beacons, and other tracking mechanisms automatically collect information as you browse sites and services. We use them and our third-party partners use them to help with everything from verifying credentials and preventing fraud to tracking errors and improving our site. You can turn them off, but this may mean that we won’t be able to recognize you for in-app messaging or for resolving issues as efficiently.
IF YOU LIVE IN CALIFORNIA
Residents of California have additional rights regarding personal information. You can check out what’s provided for you under California privacy laws, including the California Consumer Privacy Act (“CCPA”).
We reserve the right to change our policy at any time, and will post any changes on our policy pages. Feel free to check back with us. If you have any concerns about your privacy at Genesis, please visit our Contact Us page.