The Experience You DeserveGenesis Owner Portal
Login to see your exclusive benefits, thoughtfully crafted services and vehicle updates.
The Genesis Owner Experience
At Genesis, attention to detail and exemplary service are standard. Create a MyGenesis account to start taking advantage of services, reminders, maintenance tracking and more.
Feature SpotlightConnected Services
Our suite of advanced safety and convenience features just got even better. First owners of 2023 and newer Genesis models will receive complimentary Genesis Connected Services with no expiration date . Genesis Connected Services includes safety, convenience, and remote features such as Automatic Collision Notification, Charge Management Digital Key, Enhanced Roadside Assistance, Remote Start with Climate Control, and Stolen Vehicle Recovery. Contact your local retailer for more information.
Genesis Owner Benefits
With complimentary Genesis Service Valet for 3 years or 36,000 miles, we’ll perform a remote diagnostic check, pick up your vehicle, send a Courtesy Replacement and return your Genesis when it’s ready.
Track vehicle health and performance using this personalized Genesis Connected Services feature.
Part of Genesis Connected Services, Destination Search allows you to search and download locations using the Google™ search engine.
The most essential luxury of all is peace of mind. Should your travel plans take an unexpected turn, 5-year complimentary Roadside Assistance provides tire changes or transportation to the nearest Genesis Retailer. Also included is reimbursement for certain overnight inconvenience.
Genesis Intelligent Assistant
Genesis Intelligent Assistant®
Get instant access to an array of benefits and services, all from your smartphone. Whether you want to access remote features, connected car services, or get the latest, comprehensive look at your vehicle’s information and status, the Genesis Intelligent Assistant® puts it all at your fingertips.
Check your engine, climate and door lock status.
Monthly Vehicle Report
Access your vehicle health report and schedule
Points of Interest
Search by Points of Interest on maps and send them directly to your Genesis.
Get to know your Genesis.
Choose from a wide array of accessories for your Genesis.
Manuals and Warranties
Quickly find important information for your vehicle.
OTA UpdatesExpect More From Your Vehicle
With Over-the-Air (OTA) technology, wireless communication delivers the latest software directly to your vehicle. OTA updates enable your vehicle to update essential safety, performance, and feature enhancements—all without visiting a service center.
A Genesis Concierge Awaits
You can request Genesis Concierge assistance by using the link below. Or give us a call at 1-877-785-3399. We look forward to meeting you.
Monday-Friday 6:00 a.m. - 9:00 p.m. Pacific Time
Saturday 6:00 a.m. - 6:00 p.m. Pacific Time
Sunday 9:00 a.m. - 5:00 p.m. Pacific Time